Dominion Pathology Associates, PC, based in Roanoke, Va., has chosen McKesson Business Performance Services (McKesson) to provide comprehensive revenue cycle management services. McKesson was selected on the strength of the company’s expertise in pathology billing, commitment to customer service and ancillary support capabilities, including strategic planning and marketing.

“McKesson offered a very attractive combination of coding, compliance and claims knowledge, high-touch customer service, excellent analytics reporting and assistance from a planning and marketing perspective,” said Douglas J. Grider, MD, president of the practice. “It’s the ideal combination for our practice, and we are excited about what they can help us accomplish.”

Dominion is a 10-physician group serving Roanoke-based Carilion Clinic, an eight-hospital health system with facilities throughout western Virginia. Dominion is responsible for about 200,000 procedures and approximately 17,000 patient visits annually.

Market assessment key to continued referral growth

Grider said that McKesson plans to conduct a systematic market assessment on behalf of the practice to help identify opportunities and avenues for continued referral growth. The assessment will be particularly helpful in a relatively small market like Roanoke.

He added the practice was impressed with McKesson’s commitment to customer service, which provides frequent and ongoing communication with a dedicated client manager, and also gives the group access to experts in the areas of technology and compliance.

“We certainly welcome their input when it comes to developing a plan to grow the practice,” Grider said. “In a market like ours, we’re constantly working to identify the best path forward. McKesson’s experience with pathology practices facing similar market conditions nationwide will provide us with perspective we wouldn’t otherwise have access to.”

Similarly, he said, the custom business analytics reporting that McKesson generates from claims data will provide new insight into the group’s operations and performance.

Pat Leonard, president of McKesson Business Performance Services, said McKesson continues to expand its billing operations across Virginia.

“Groups like Dominion are why McKesson exists,” he said. “We look forward to helping them succeed in today’s challenging marketplace.”

About Dominion Pathology Associates, PC

Dominion Pathology Associates, PC (DPA) is a ten physician independent pathology practice located in Roanoke, Virginia. DPA provides anatomic and clinical pathology services to the Carilion Clinic network of hospitals and providers throughout western Virginia. Physicians trust the pathologists of DPA for timely and accurate interpretation, as well as their easy accessibility for consultation in unusual or challenging cases.

About McKesson Corporation

McKesson Corporation, currently ranked 11th on the FORTUNE 500, is a healthcare services and information technology company dedicated to making the business of healthcare run better. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. McKesson helps its customers improve their financial, operational, and clinical performance with solutions that include pharmaceutical and medical-surgical supply management, healthcare information technology, and business and clinical services. For more information, visit www.mckesson.com.