National Australia Bank today announced that it has made its disaster relief package available for customers impacted by the storms in New South Wales.

"Our thoughts are with those affected by the storms and we understand people will need our support as they start to assess the damage. In the meantime, we urge people to stay safe with bad weather still to come," said Irene Rowlands, State Retail General Manager, NSW.

"We are here to help our employees, customers and communities and encourage people who need assistance or advice to contact us."

NAB's disaster relief measures available for storm affected customers in NSW include:

  • Suspending home and personal loan repayments
  • Waiving costs and charges for withdrawing term deposits early
  • Waiving home loan and personal loan fees and charges
  • Credit card and personal loan relief where appropriate
  • Support to restructure other existing bank facilities
  • Provision of support and counselling through NAB's Employee Assistance Program

Customers seeking further assistance and advice should contact NAB Assist on 1800 701 599. Business customers should contact their banker directly.

For information and assistance on MLC insurance products call 132 652, or for NAB property and/or motor vehicle insurance products call Allianz on 1300 555 013.

We've had to close a number of stores in Sydney due to the storms.

Alternatively, you can call 13 22 65 or use Internet Banking for your banking needs.

As on 21 April (3:45pm) the following stores have been temporarily closed until further notice:

Maitland Cessnock
​Warners Bay ​Katoomba
​Penrith Nepean Square ​Manly
​Mona Vale Nepean Square
​Dural ​Gosford
​Raymond Terrace ​Toronto
​Dungog ​Singleton
​Warriewood ​Mascot
​Auburn ​Nelson Bay
​Kotara ​Bateau Bay
​The Junction ​East Maitland
​Newcastle ​Lake Haven
​Glendale ​
distributed by