ATLANTA, Nov. 14, 2017 /PRNewswire/ -- Georgia Power is joining other electric, water and natural gas utilities across the country to mark Utility Scam Awareness Day on Wednesday, Nov. 15 and has released a new public service announcement (PSA) featuring simple tips to help customers avoid common scams. The PSA, which is available from the company and through the Georgia Association of Broadcasters, was produced in English and Spanish and can be viewed on the company's YouTube channel.

Experience the interactive Multichannel News Release here: https://www.multivu.com/players/English/7464952-georgia-power-utility-scam-awareness/

"We're committed to protecting our customers' personal and account information every day, and also working to educate our customers about how we do business so that they can avoid scams," said Pedro Cherry, executive vice president of Customer Service and Operations for Georgia Power. "We actively work to identify new scams and fraud tactics and partner with law enforcement to prosecute those who try to take advantage of our customers."

Reminders from Georgia Power to avoid common scams:


    --  Georgia Power does not demand payment in person at your home or
        business. If an account becomes past due, Georgia Power will contact the
        customer via a prerecorded message to the primary account telephone or
        by letter requesting that the customer call Georgia Power to discuss the
        account. The company will not ask customers to pay anywhere other than
        an Authorized Payment Location.
    --  Georgia Power employees are easy to identify. If a Georgia Power
        employee has a service-related reason to visit your home or business,
        they will always be wearing a Georgia Power employee ID badge, in
        uniform and in a company vehicle.
    --  Beware of phone calls demanding payment via phone. Georgia Power will
        never ask for a credit card or pre-paid debit card number over the
        phone. If a customer receives a suspicious call from someone claiming to
        be from Georgia Power and demanding payment to avoid disconnection, they
        should hang up and contact the company's 24-hour customer service line
        at 888-660-5890.

Learn more about common scams and how the company works to protect customers by visiting www.GeorgiaPower.com/Scam.

About Georgia Power
 Georgia Power is the largest subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the company's promise to 2.5 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the company is consistently recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeorgiaPower.com and connect with the company on Facebook (Facebook.com/GeorgiaPower) and Twitter (Twitter.com/GeorgiaPower).

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SOURCE Georgia Power