Dear Valued Customers,

We wish to inform you that we will be upgrading our billing system in order to improve our service level quality to all our customers.

This exercise had commenced in September 2012 and you will begin to see your TM Bill in a new format. Further details on the changes will be included in your first new bill.

Your existing Phone and Streamyx / Business Broadband services WILL NOT be interrupted during this upgrading exercise.

For more information, please click here.

Should you have any queries or require any assistance, please e-mail us at help@tm.com.my or call our TM Contact Centre at 100.

Thank you.

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PENAIKTARAFAN SISTEM PENGEBILAN

Pelanggan yang dihargai,

Kami ingin memaklumkan bahawa kami akan menaik taraf sistem pengebilan bagi tujuan mempertingkatkan kualiti perkhidmatan kami kepada para pelanggan.

Aktiviti ini telah bermula pada September 2012 dan anda akan mendapat bil TM berformat baru.

Walau bagaimanapun, perkhidmatan Telefon dan Streamyx / Business Broadband sedia ada tuan/puan TIDAK akan mengalami sebarang gangguan semasa aktiviti menaik taraf sistem pengebilan tersebut dijalankan. Maklumat lanjut mengenai format baru ini akan dipaparkan pada bil baru pertama anda.

Untuk maklumat lanjut, sila klik di sini.

Jika terdapat sebarang persoalan atau masalah, sila hantarkan e-mel ke help@tm.com.my atau hubungi Pusat Khidmat Pelanggan kami di 100.

Terima kasih.

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