Yelp : Scottsdale, AZ Just Became the Yelpiest City in America
June 06, 2017 at 01:43 pm EDT
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Looking for a friendly DMV in your city? Yelp reviews can lead you in the right direction. Looking for a challenging but accessible hiking trail? Yelpers have addressed this and more in their reviews. The same goes for gaining insight into your local passport offices, recreation centers, city courthouses, and beyond.
Through Yelp's data, government agencies and offices can gain valuable insights on the behavior and sentiment of the citizens they serve. Americans are using our platform everyday to provide helpful feedback and information on government services, and we believe local and state officials should have access to this data.
The City of Scottsdale agrees, and today we're happy to announce that they've claimed more than 80 Yelp listings - on everything from theMcCormick-Stillman Railroad Parkto theScottsdale Civic Center Libraryto theMcDowell Sonoran Preserve.
By claiming their listings, the city of Scottsdale is investing time and energy into understanding more about their constituents concerns. They're able to accomplish this with access to the following features on the Yelp platform:
The ability to upload photos, add descriptions of their services, and respond to questions through the 'Ask the Community' feature
A user-friendly platform to view detailed and relevant consumer feedback
Detailed insight into consumers' experiences with their services
An effective way to compare the performances of different locations
The ability to respond to constituents' reviews and messages
Demographic information about people pursuing their Yelp pages, like age, location and gender (depending on what the user has chosen to share)
Government agencies and offices are increasingly looking for new ways to improve their customer service and help manage future visitors' expectations (examples:HappyOrNot kiosksat airports and DMVs and theVA's new tool). The benefits of real-time feedback are plentiful, and Yelp is here to help.
If you work for a state or local government and are interested in claiming your Yelp listings, send an email togovaccts@yelp.comto learn more.
Yelp! Inc. published this content on 05 June 2017 and is solely responsible for the information contained herein. Distributed by Public, unedited and unaltered, on 06 June 2017 17:43:14 UTC.
Original documenthttps://www.yelpblog.com/2017/05/scottsdale-az-just-became-yelpiest-city-america
Public permalinkhttp://www.publicnow.com/view/31D0E980C62E47AA09DBB39812CF7E1B4D321FF4
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