Michael A. Saracini

RightNow Technologies, Inc. provides customer relationship management software and services. The company offers RightNow CX, a customer experience suite for consumer-centric organizations to enable interactions across Web, social, and contact center touch points. Its RightNow CX suite includes RightNow Web Experience, which integrates into an existing Web infrastructure to provide an online customer experience providing customer access to Web self-service; RightNow Social Experience that enables organizations to listen and respond to conversations with their consumers on the social Web and to build branded communities to cultivate their own conversations; RightNow Contact Center Experience, which enables organizations to deliver consistent customer experiences across multi-channel interactions; RightNow Engage, which provides horizontal service, sales, and marketing business processes that support, span, and inter-connect the Web, social, and contact center experiences; RightNow CX Cloud Platform that provides a platform for scalability, performance, flexibility, and security; RightNow Mission Critical Operations, a cloud delivery platform; and RightNow CX Commitment, which describes the way to deliver a customer experience. The company also provides professional services, including project management and consulting services. It serves various industries, such as technology, public sector, retail/consumer packaged goods, entertainment, financial services, telecommunication, and travel and hospitality industries. The company was founded in September 1997 by Greg R. Gianforte and is headquartered in Bozeman, MT.

CA Technologies, Inc. engages in the provision of information technology management software and solutions. The company was founded by Russell M. Artzt and Charles B. Wang in 1974 and is headquartered in New York, NY.

SumTotal Systems LLC provides business performance technologies. It delivers talent expansion solutions that help organizations discover, develop and unleash the hidden potential within their workforce and entire business ecosystem. The company was founded in 1998 and is headquartered in Gainesville, FL.

Capita Corp. provides financial services. It offers investment management and advisory services. The company is headquartered in Livingston, NJ.

Aravo Solutions, Inc. provides third-party risk management and regulatory compliance solutions. The firm’s solutions include GRC platform, anti-bribery and corruption, responsible sourcing, data security and privacy, registration and qualification. The company was founded by Tim Albinson in 2000 and is headquartered in San Francisco, CA.

Siebel Systems, Inc. develops customer relationship management software that automates sales and customer-service operations of large corporations. It products enable companies to distribute customer information to call centers, direct sales teams, resellers, retailers and web-based sales forces. The company was founded in 1993 by Thomas M. Siebel & Patricia A. House and is located in San Mateo, CA

CAI Software LLC engages in the delivery of on-demand enterprise resource planning and management systems, software, network integration and business consulting services to market companies in the building materials, food processing, precious metals and discrete manufacturing distribution industries. The company was founded by James H. McCooey in 1978 and is headquartered in Smithfield, RI.