Corporate Philosophy

Earn the trust of society through corporate activity based in integrity

We defined our vision, mission, and value for embodying our corporate philosophy.

The AIFUL Group has upheld the corporate philosophy: "Earn the trust of society through corporate activity based in integrity" as an unalterable underlying philosophy, and in April 2021, we defined our vision, mission, and value as concrete goals suited for the present age for redeveloping the system of our philosophy.

V I S I O N MISSION VALUE

VISION

For realizing a society in which your traits will shine

Your originality in your daily life and work. AIFUL hopes to brighten our society further with the characteristics of individuals. So that all kinds of people can envision a future in which they will be able to be themselves, we value individuality.

MISSION

Unification and utilization of our group brands

In July 2022, the names of domestic group companies, excluding some companies, were renamed to include "AG" in their new names.

We aim to improve the performance of the entire corporate group, by enhancing a sense of unity as a corporate group and taking full advantage of the popularity of AIFUL.

Toward customers

Let's go beyond the expectations of customers

Go beyond

Requirements

  • To understand customers
  • To think from the viewpoint of customers
  • To give a proposal while foreseeing future trends

We always think from the viewpoint of customers and keep exceeding the expectations of customers with our swift services while devoting the utmost effort.

Toward society

Let's create a better tomorrow

Step forward

Requirements

  • To create a happy tomorrow for everyone
  • To continue our efforts to improve things

By improving things on a daily basis, we will contribute to the happy tomorrow of many people.

Toward our staff

We respect the characteristics of each other

Be unique

Requirements

  • To exert one's individuality
  • To recognize each other

While respecting the characteristics of each other, we will keep creating a variety of values.

Contents

VALUE

Sincerity

Trust

Be honest

Build relationship

We will not betray our fellows or

What matters most is to trust the

go against our rules

other person

Effort

Gratefulness

Try harder

Be grateful

What matters is to exert all one's

What matters is to appreciate and

strength

respect all stakeholders

Year-on-Year Summary …………………… 2

Our ESG Activities ………………………… 22

Financial Report by the Management Team…… 46

Our History …………………………………… 4

Corporate Governance …………………… 30

Financial Statements…………………… 60

To Our Investors and Shareholders ……… 6

Financial Report…………………………… 37

Group Companies…………………………110

Initiatives for Creating Corporate Value …… 10

Six-Year Summary ……………………… 38

Corporate Overview/Stock Information …111

AIFUL Group Business Overview ……… 12

Business Data ………………………… 40

Forward-Looking Statements

The figures contained in this Annual Report with respect to AIFUL's plans and strategies and other statements that are not historical facts are forward-looking statements about the future performance of AIFUL, which are based on management's assumptions and beliefs in light of the information currently available to it and involve risks and uncertainties and actual results may differ from those in the forward-looking statements as a result of various factors.

Potential risks and uncertainties include, without limitation, general economic conditions in AIFUL's market and changes in the overall market for consumer loans, the rate of default by customers, and the level of interest rates charged by AIFUL.

1

Year-on-Year Summary

Financial Highlight

Operating revenue (millions of yen)

Fiscal 2020

Fiscal 2021

Interest on operating loans

76.3 billion yen

¥ Revenue from installment sales

20.0 billion yen

127,481

132,097

Revenue from credit guarantee

15.7 billion yen

Ordinary profit (millions of yen)

Fiscal 2020

Fiscal 2021

19,305

12,265

Profit attributable to owners of parent (millions of yen)

Fiscal 2020

Fiscal 2021

18,437

12,334

Financial Indicators%

Fiscal 2020

Fiscal 2021

ROA

2.2

1.4

ROE

13.6

8.2

16.9

16.4

Capital adequacy ratio

External ratingsJCRR&I)

Fiscal 2020

Fiscal 2021

JCR

BB+

JCR

BBB

R&I

BB

R&I

BBB-

2 AIFUL CORPORATION Annual Report 2022

Non-Financial Highlight

Total greenhouse gas emissions (t-CO2)

Fiscal 2020

Fiscal 2021

4,205

3,996 eco

Education/training cost per person*1 (yen)

Fiscal 2020

Fiscal 2021

26,189

31,644

Ratio of employees who have taken paid holidays (%)

Fiscal 2020

Fiscal 2021

75.78

73.44

Number of male employees who have taken childcare leave(person)

Fiscal 2020

Fiscal 2021

4

9

Number of non-Japanese employees

(including those recruited outside Japan) (person)

Fiscal 2020

Fiscal 2021

944

892

*1 The number of employees is calculated by dividing the sum of the number of regular employees at the beginning of a term and the number of regular employees at the end of the term by 2.

Energy consumption (compared to previous year%

Fiscal 2020

Fiscal 2021

63.6

92.7 eco

Average number of paid holidays taken (days)

Fiscal 2020

Fiscal 2021

13.0

13.0

Number of employees who have taken childcare leave (person)

Fiscal 2020

Fiscal 2021

72

71

Expenditure for social contribution (donations, etc. in fiscal 2021)

Fiscal 2020

Fiscal 2021

1,473

1,192

Ratio of (locally recruited) non-Japanese managers outside Japan(%)

Fiscal 2020

Fiscal 2021

8.3

8.4

AIFUL CORPORATION Annual Report 2022 3

Our History

1967

Yoshitaka Fukuda, AIFUL CORPORATION's current chairman, establishes a sole proprietorship as a consumer finance company

1978

Established Marutaka, Inc. (now AIFUL CORPORATION) and began business with three branches in Kyusyu and one in Kyoto

1982

Marutaka, Inc. absorbs three related companies

Name simultaneously changed to AIFUL CORPORATION

1984

Start of ATM operations

1985

Introduced first Scoring System (automated credit check system)

1994

Opened Heartful Center (now Contact Center)

1995

Completed installation of "Ojidousan", an automated loan agreement machine, at Kanda north exit branch and Ikebukuro west exit branch

1997

Over-the-counter registration of company's stock with the Japan Securities Dealers Association

2000

2002

Established Compliance Committee

2003

Received "Listed Company Disclosure Commendation" from the Tokyo Stock Exchange

2004

Converted KOKUSAI Capital Co., Ltd. into 100% subsidiary

KOKUSAI Capital Corporation changed its name to New Frontier Partners Co., Ltd.

2007

Revised management philosophy. The new management philosophy is "Earn the trust of society through corporate activity based in integrity"

2009

Transferred all shares of 4 consolidated subsidiaries to NEOLINE CAPITAL Co., Ltd.

2010

LIFE Co., Ltd. established a wholly owned subsidiary for the credit card business and credit guarantee business, called Life Card Co., Ltd.

2011

Under the group reorganization, credit sales business as well as the

2013

New Frontier Partners Co., Ltd. (a consolidated subsidiary) acquired all shares in BUSINEXT CORPORATION owned by the Company and Sumitomo Mitsui Trust Bank Limited and made it a wholly-owned subsidiary

2014

LIFE GUARANTEE CO., LTD. (now AIFUL GUARANTEE CO., LTD.) commenced installment sales and credit guarantee business.

AIRA & AIFUL Public Company Limited, a joint venture, was established with AIRA Capital, as an overseas subsidiary in Thailand

2015

AIRA & AIFUL Public Company Limited commenced the consumer finance business in Thailand with the A Money brand

Shares of Anshin Guarantor Service Co., Ltd., a group company, were listed on the Tokyo Stock Exchange Mothers

2016

New Frontier Partners Co., Ltd. changed its corporate name to AG Capital Corporation

2017

The 50th anniversary of AIFUL's establishment

2018

Established AsTry Partners Corporation (now AIFUL Partners Corporation), which manages the corporate turnaround & restructuring business

2020

Established AG Miraibarai Co., Ltd., which manages the Postpay settlement business

Established Aiful Medical Finance Co., Ltd., which manages the business of medical fee-type secured loans

AIFUL Group companies below have been renamed as follows:

BUSINEXT CORPORATION to AIFUL BUSINESS FINANCE CORPORATION; AsTry Loan Services Corporation to AG Loan Services Corporation; and LIFE GUARANTEE CO., LTD. to AIFUL GUARANTEE CO., LTD.

2021

Aiful Medical Finance Corporation changed its name to AG Medical Corporation

2022

Established AG Smile Leaseback Corporation, which manages leaseback business.

Changed the listing market to the Prime Market

Listed on First Section, Tokyo Stock Exchange and First Section,

Osaka Securities Exchange

2001

Established business finance company Businext Co., Ltd. (now AIFUL BUSINESS FINANCE Corporation) through a joint venture with Sumitomo Trust and Banking Co., Ltd.

Transferred the head office to Shimogyo-ku, Kyoto (current location)

Converted LIFE Co., Ltd., into 100% subsidiary

Established servicer company AsTry Loan Services Corporation (now AG Loan Services Corporation) in joint venture with Aozora Bank, Ltd.

Conversion ofLIFE Co., Ltd.

into 100% subsidiary

Establishment of BUSINEXT

Listing on First Section, Tokyo Stock Exchange

Opening of Heartful Center

Establishment of a consumer

finance company

credit guarantee and insurance businesses of LIFE Co., Ltd. was transferred to LIFE CARD Co., Ltd. by way of corporate spinoff and merger

Furthermore, four consolidated subsidiaries including LIFE Co., Ltd. (following its spin-off) were merged into AIFUL

Changedthe listing market tothe Prime Market

Establishment of AG Medical Corporation

Establishment of AG Miraibarai Co., Ltd.

Establishment of AsTry Partners Corporation

50th anniversary of AIFUL's

establishment

Entryinto overseas markets

LIFE GUARANTEE CO., LTD.

started operation

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AIFUL CORPORATION Annual Report 2022

AIFUL CORPORATION Annual Report 2022

5

To Our Investors and Shareholders

To Our Investors and Shareholders

Introduction

There are concerns about an economic slowdown due to price increases because of soaring energy and raw material prices against a backdrop of a weakening yen and the worsening situation in Ukraine. On the other hand, COVID-19 vaccinations are spreading throughout society. This is leading to a normalization of social and economic activities. The trend for recovery is continuing in the consumer finance industry. For example, the number of new contracts concluded by major companies increased compared to the previous year. Nevertheless, interest repayment claims are susceptible to changes in the external environment. Therefore, we need to continue to be vigilant.

The AIFUL Group's consolidated results for fiscal 2021 are as follows: operating revenue was 132 billion yen (up 3.6% year-on-year), operating profit was 11.2 billion yen (down 35.9% year-on-year), ordinary profit was 12.2 billion yen (down 36.5% year-on-year) and profit attributable to

Summary of financial results for fiscal 2021

owners of parent was 12.3 billion yen (down 33.1% year-on-year). The main reason for the increase in revenue and the decrease in profit was that we recorded a 19.9 billion yen in provision for loss on interest repayment, so operating expenses increased by 10.9 billion yen to 120.8 billion yen (up 9.9% year-on-year). The environment surrounding the AIFUL Group is changing at bewildering pace. For instance, there are new entrants to the market from different industries, changes in lifestyles due to the spread of COVID-19 and the acceleration in the pace of digital transformation. Accordingly, we need to respond to changes swiftly. We will build a high-income structure by reforming to a company that obtains strong support from our stakeholders and by working to improve productivity and reform our income structure through IT and digital utilization. We will do this by establishing the AIFUL Group brand and increasing the sophistication of data utilization to respond to the changing environment.

Two-yearmid-term management plan

In June 2022, we formulated a two-yearmid-term management plan to end in fiscal 2023 to indicate even more concretely the growth potential of our group.

Consolidated balance of operating receivables (on an operating receivable basis)

Unit: Billions of yen

Fiscal 2021

Fiscal 2022

Fiscal 2023

(results)

(est.)

(est.)

Total operating receivables

887.4

995.3

1,120.0

Operating loan balance

582.3

635.9

697.0

Installment receivables

116.7

143.3

163.0

balance

Customers' liabilities for

172.6

203.6

244.0

acceptances and guarantees

Major consolidated profit figures (accounting base)

Unit: Billions of yen

Fiscal 2021

Fiscal 2022

Fiscal 2023

(results)

(est.)

(est.)

Operating revenue

132.0

142.6

157.0

Interest on operating

76.3

82.7

91.0

loans

Revenue from

18.8

19.6

21.0

installment sales

Revenue from

15.7

16.7

18.0

credit guarantee

Operating profit

11.2

23.8

28.0

Ordinary profit

12.2

24.0

28.0

ROA(%)

1.4

2.4

2.4

ROE(%)

8.2

13.0

12.4

Total operating assets

up 8.7%

Operating revenue

Operating profit

year on year

887.4

up 3.6%

down 35.9%

bn

year on year

year on year

132.0bn

11.2bn

582.3bn

Loan business

up 5.2

year on year

Credit business

up 7.4

116.7

year on year

Ordinary profit

Profit attributable to

bn

owners of parent

down 36.5%

down 33.1%

year on year

year on year

12.2bn

12.3bn

Credit guarantee business

up18.9

171.7bn

year on year

Indicators of Reliability/Profitability/Growth Potential in AIFUL Group

Growth potential

Safety

2022/3

20%

Operating assets

16.4

Shareholders'

more than 10%

Equity Ratio

growth per annum

(Billions of yen)

Profitability

10,00

820.4

816.5

887.4

ROE

ROA

600

735.2

800

665.6

more than

more than

400

10%

2%

200

0

2018/3

2019/3

2020/3 2021/3 2022/3

8.2 2022/3

1.4 2022/3

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AIFUL CORPORATION Annual Report 2022

AIFUL CORPORATION Annual Report 2022

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aiful Corporation published this content on 05 October 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 05 October 2022 07:21:03 UTC.