Bank OZK has hired Carmen McClennon for its newly created role of Executive Vice President, Director of Marketing and Consumer Strategies. McClennon will lead consumer banking strategy and design at Bank OZK, as the Bank looks to advance this key market segment. Additionally, she will oversee all aspects of the Bank's brand and business line advertising, marketing and communications efforts. McClennon has over two decades of experience in consumer banking including enhancing sales and customer experiences, and developing and integrating digital and traditional channels for banks with a national and multi-national scope. Most recently, McClennon led customer and product strategy at First Citizen's Bank, headquartered in Raleigh, North Carolina. She began her career at Royal Bank of Canada, including service leading digital and branch channels at RBC Bank, USA. Her experience also includes leading the consumer bank integration at Key Bank for the First Niagara Bank merger.