Your Hybrid IT Service Provider

INVESTOR PRESENTATION

8 March 2024 I Lars Dannenberg, Director Investor Relations

DISCLAIMER

Legal Notice

This presentation contains forw ard-looking statements that involve risks, uncertainties and assumptions. If the risks or uncertainties ever materialize or the assumptions prove incorrect, the results of CANCOM may differ materially from those expressed or implied by such forw ard-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forw ard-looking statements, including but not limited to any projections of revenue, margins or other financial items; any projections of the amount, timing or impact of cost savings; any statements of the plans, strategies and objectives of management for future operations, including any resulting cost savings or revenue or profitability improvements; any statements concerning the expected development, performance, market share or competitive performance relating to products or services; any statements regarding current or future macroeconomic trends or events and the impact of those trends and events on CANCOM and its financial perfor mance; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing.

Risks, uncertainties and assumptions include the need to address the many challenges facing CANCOM's businesses; the competit ive pressures faced by CANCOM's businesses; risks associated w ith executing CANCOM's strategy; the impact of macroeconomic and geopolitical trends and events; the protection of CANCOM's intellectual property assets; the development and transition of new services and the enhancement of existing serv ices to meet customer needs and respond to emerging technological trends; the execution and performance of contracts by CANCOM and its suppliers, customers and partners; the hiring and retention of employees; integration and other risks associated w ith business combination and investment transactions; and other risks that are described in CANCOM's Annual Report for the financial year ended 31 December 2022.

CANCOM assumes no obligation and does not intend to update these forw ard-looking statements.

No representation or w arranty - w hether expressed or implied - is made as to, and no reliance should be placed on, the fairness, accuracy, completeness or correctness of the information or opinions contained therein. Neither the company nor any of its affiliates shall have any liability w hatsoever (in negligence or otherw ise) for any loss arising from any use of this presentation or its content or otherw ise arising in connection w ith this presentation.

This presentation does not constitute an offer or invitation to purchase, subscribe for, hold or sell any shares or other sec urities and neither this presentation nor any part of it shall form the basis of, or be relied upon in connection w ith, any contract or commitment w hatsoever

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HISTORY AND BUSINESS MODEL

30 YEARS OF SUCCESSFUL DEVELOPMENT

4

HISTORY AND BUSINESS MODEL

The CANCOM story: More than 30 years of successful development

1992

Foundation of

CANCOM in

Augsburg

As an IT system house, CANCOM provides solutions for companies and specializes in consulting, installation and maintenance of IT systems.

CANCOM goes public on Frankfurt Stock Exchange

After only seven years of corporate history, a new chapter began for CANCOM on September 16, 1999, with the company's IPO.

1999

2014

CANCOM becomes a managed services provider

CANCOM is one of the largest IT service providers in Germany and now also offers cloud and managed services. The company is also opening a branch office in Brussels.

CANCOM evolves into a Hybrid IT Service Provider

CANCOM launches a comprehensive XaaS portfolio and opens a new site in Kosice, Slovakia.

2019

2023

Our vision for

CANCOM

CANCOM acquires K-Businesscom, a market leader in Austria, and wants to become the # 1 Hybrid IT Service Provider in the DACH market.

5

HISTORY AND BUSINESS MODEL

Business model: Hybrid IT Service Provider

System

IT

Integration

as a Service

HARDWARE + SOFTWARE

SERVICES

Trading

Revenue and gross profit attributable to the sale of hard- and software; includes e- business and marketing revenue.

Consulting /

Professional Services

Consultancy services; transition and transformation.

Support

Soft- and hardware maintenance; CANCOM warranty products; user help desk; specialised field and on- site services; reactive services.

Managed Services

Service contracts with SLAs; proactive services; standardized offerings with CANCOM having operational responsibility (XaaS).

6

HISTORY AND BUSINESS MODEL

Business model: Service provider gross profit profile

REVENUE

GROSS PROFIT

€ million

€ million

366.4

287.6

2022

2022

While trading contributes

around 70% to total

1.292.9

437.9

revenue, services

2021: 1.286.0

2021: 425.3

generate around 65% of

129.7

926.4

total gross profit.

Trading Services

Trading Services Others

7

HISTORY AND BUSINESS MODEL

CANCOM facts and figures

With digital solutions, we improve the lives and collaboration of people and companies.

Highly certified

Regional and

professionals

digital

Over 5,600 employees;

More than 80 locations in

more than 300 trainees and

central Europe plus digital

dual students

procurement offerings

Wide

Competitive

network

player

Around 300 sustainable

Over 40,000 customers

vendor relationships

from the public and private

sector

8

STRATEGY

BUSINESS, FINANCIAL AND SUSTAINABILITY STRATEGY

9

STRATEGY

Strategy: Building the #1 Hybrid IT Service Provider

Trends

1

Exponentiality of content

2

Explosive growth of intelligent devices and cyber threats

3

Power of

new technology

Big bets

1

Customer centred experience

2

Digital platforms

3

Hybrid Cloud

4

Hybrid Work + AI

5

Security Solutions + AI

Objectives

1

Rigorous execution

2

Empower people and teams

3

Sustainable throughout

4

Change faster

5

Grow greater

10

STRATEGY

Strategy: Create measurable value

INCREASE EMPLOYEE

FOCUS ON THE

ENGAGEMENT

CUSTOMER

Inspire and empower

Improve year over year

employees and teams

organic revenue growth

by:

by:

measuring satisfaction;

increasing revenue growth

creating sector leading

above market growth;

development opportunities;

expanding share of wallet

providing competitive benefits

trough 360° view of customer

needs

OPTIMISE COST

Expand EBITA-margin by:

executing cost reduction plan; portfolio shaping with divestments of non-core businesses and assets

SOLID FINANCIAL

FOUNDATION

Keep profitable growth and generate sustainable cash flows by:

improving Operating Working Capital, meeting cash conversion and CapEx goals; leveraging moderately to improve ROCE

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Disclaimer

Cancom SE published this content on 08 March 2024 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 12 March 2024 14:23:10 UTC.