Convergys : Earns Top Rating in 2017 Corporate Equality Index

Cincinnati - December 7, 2016 - Convergys Corporation (NYSE: CVG), a global leader in customer management, has been recognized for the second year in a row with a perfect 100 score on the 2017 Corporate Equality Index (CEI), a national benchmarking survey and report on corporate policies and practices related to LGBTQ workplace equality, administered by the Human Rights Campaign Foundation.

'We are proud to create a positive, inclusive and respectful environment where all individuals can build rewarding careers,' said Jeni Fitzpatrick, Senior Vice President of Human Resources at Convergys. 'This recognition from the Human Rights Campaign acknowledges that best in class organizations understand the importance of embracing varied backgrounds and perspectives. At Convergys, that commitment to inclusiveness, diversity and equality is embedded in our values of Grow as a Team and Do the Right Thing - philosophies that are fundamental to our culture.'

The 2017 CEI evaluated LGBTQ-related policies and practices including non-discrimination workplace protections, domestic partner benefits, transgender-inclusive health care benefits, competency programs, and public engagement with the LGBTQ community. To earn a 100 percent rating on the CEI, employers must:
-Have sexual orientation and gender identity non-discrimination protections explicitly included in all operations;

-Require U.S. contractors to abide by the company's existing inclusive non-discrimination policies; and,

-Implement internal requirements prohibiting company philanthropic giving to non-religious organizations that have a written policy of discrimination on the basis of sexual orientation and gender identity.

For more information on the 2016 Corporate Equality Index, or to download a free copy of the report, visitwww.hrc.org/cei.

About Convergys

Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 130,000-strong in 33 countries around the world. Visit convergys.com to learn more about us.

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(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)