CONVERGYS CORP
Presentation Operator MessageOperator (Operator)Welcome to the Convergys Second Quarter 2016 E...
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Convergys Corporation is engaged in customer experience outsourcing. The Company's geographical segments include North America and Rest of World. The Company offers services across industries, including communications and media, technology, financial services, retail, government and healthcare. The Company helps businesses to create customer experiences across multiple interaction channels, such as voice, chat, e-mail and interactive voice response. The Company provides solutions across the customer lifecycle, including sales, customer service, technical support, customer retention and collections. Its omni-channel contact center technology solutions include multichannel interaction solutions, cross-channel integration framework and robotic process automation. It offers analytics and consulting, and software solutions, including integrated customer experience analytics, post-contact surveys, relational loyalty research, and customer segmentation and profiling.
Sector
IT Services & Consulting
| 1st Jan change | Capi. | |
|---|---|---|
| +3.96% | 15.69B | |
| -7.82% | 8.8B | |
| +3.01% | 7.3B | |
| +6.61% | 5.1B | |
| -44.61% | 4.73B | |
| +8.74% | 2.92B | |
| +2.77% | 2.43B | |
| -13.78% | 2.39B | |
| -16.50% | 2.07B |
