Digi Com Berhad : Responses to questions received live during AGM from shareholders

No.

Question Received from Shareholders

Responses

Door gift / e-vouchers

1.

Shareholders requested for door gifts

• There will be no distribution of AGM door gifts physical or electronically this year.

and suggested types of door gifts.

• Thank you for your suggestion, we will evaluate this for the next AGM when closer to the time.

Appreciation

2.

Thank you for letting us to cast our vote

• Thank you for the solid support of our loyal shareholders.

at the start of the meeting.

Financial

3.

What is the cost savings holding a

• The total cost savings for a virtual AGM amounted to approximately 83%, as compared to total costs of

virtual AGM vs physical AGM?

a physical AGM.

4.

Why give very low dividend?

• Digi has been delivering attractive and sustainable shareholder returns over the past few years despite

the challenging operating environment.

• We have been consistently exceeding our dividend policy by rewarding loyal shareholders with near

100% of dividend payout ratio.

5.

When is the next dividend?

• We have announced the first interim dividend for FY2022 of 2.9 sen per share equivalent to RM225

million or 95.5% payout, payable to shareholders on 24 June 2022.

6.

DiGi's share price has declined badly

• (1) The scale, capacity and values created by the Proposed Merger will allow the MergeCo Group to

while Axiata's share price has increased

target its investments to benefit Malaysian customers and businesses through stronger combined

ever since the proposed merger took

network, multi-channel distribution, enhanced digital access and offerings and wider product offerings

place.

supporting Government initiatives. MergeCo Group's customers are also expected to benefit from

attractive and affordable products and offerings, better quality of services, leveraging on the

1. On hindsight, how is the merger still

complementary strengths from both Celcom and Digi.

beneficial

to

shareholders?

• (2) For the whole of 2021, the Digi share price grew 5.3%, a reflection of positive investor reaction

towards industry consolidation and our consistent financial performance.

2. While share price is driven by market,

• In the first 4 months of 2022, we see that all Telcos share prices have lost momentum despite a decent

the market reflects the company's

first quarter. We believe that investor uncertainty related to the global economy as well as the

performance and positive news and this

uncertainty relating to the 5G model in Malaysia may both have contributed to the decline and lower

is the responsibility and KPI of the CEO,

confidence in the sector. That said, our current price level of RM3.60 to RM3.80 is below the average

we hope to see increased KPI targets to

analysts' target price of RM4.00.

push the performance forward.

• We are hopeful that our continued solid financial performance and good news with regards to the

merger approval can bring a positive development going forward.

7.

The Statement of Cash Flows reported

• Nature of this intangible assets is mainly for the development and implementation of the new IT systems,

an investing

outlay

of RM121.537

paid to our IT services vendors.

• Yes

No.

Question Received from Shareholders

Responses

million for the Purchase of Intangible

Assets in FY2021.

• Why is the purchase of intangible

assets involved a cash outflow?

• Is this item included as an Expense in

the P&L?

Secretarial - Mun Lai & Yee Li

8.

Request for Annual Report

• Shareholders can make the request for hard copy of Integrated Annual Report 2021 to Digi's Share

Registrar, Tricor during office hours Mondays to Fridays from 8.30 a.m. to 5.30 p.m., except on public

holidays:

9.

There was a cut off for registration to

• In respect of deposited securities, only Shareholders whose names appear on the Record of Depositors

AGM several days before the AGM

on 5 May 2022 (General Meeting Record of Depositors) shall be eligible to attend, participate, speak

date. In view of technological advances

and/or vote at the meeting.

and less reliant on manual processes,

• The cut off time for registration to participate at the 25th AGM was 48 hours before the AGM as stated

could company look at doing away with

in the Administrative Guide to shareholders. Shareholders are advised to register prior to cut off time

this cut off and allow registration even

so that you can participate the meeting smoothly without worrying if your registration is failed or late

on the day?

receive the meeting access ID and password. Nevertheless, the Company noted on the suggestion and

may consider for future general meetings.

10.

I only received the NOTIFICATION TO

• Refer to Bursa Malaysia announcement dated 12 April 2022 on our Notice of meeting, the procedures

SHAREHOLDERS, which did not have

for members to register, participate and vote remotely via the Remote Participation and Electronic

any info on how to get register as

Voting (RPEV) facilities are provided in the Administrative Guides for the 25th AGM.

shareholder to attend the meeting?

• The Notification to Shareholders stated that documents related to the 25th AGM included the

Administrative Guide on guidance for registration for participation in the virtual AGM can be found and

downloaded on the Company's website at www.digi.com.my/annualreport/index.html.

No.

Question Received from Shareholders

Responses

11.

In view of technological knowledge and

• The entitlement to attend AGM/EGM is based on the date of General Meeting Record of Depositors. The

expertise that the Group has in digital n

independent scrutineers would also have to verify shareholders' registration for online AGM against the

telecommunication

field,

couldn't

Record of Depositors.

company devise a link which

automatically accesses CDS data and

• Furthermore, attendance of meeting is based on the preference of shareholder as not all shareholders

email registration link to existing

would want to attend the meeting. Hence, shareholder who wishes to attend meeting shall register and

shareholders on records, instead of the

his/her request will be processed accordingly.

process of need to get online to register

for every AGM/EGM's?

12.

There are 2 separate entities having the

• 2 separate entities having the same name as "BOARDROOM" in the similar business - we acknowledged

same name as "BOARDROOM" in the

the confusion that have caused to you and have escalated the issue to our service provider, i.e.

similar business, which could cause

Boardroom Share Registrars Sdn. Bhd.

miscommunication...Can

this

be

• Request for Company's documents - we noted on your query. Please be informed that Tricor Investor &

avoided? In addition, DIGI uses another

Issuing House Services Sdn. Bhd. (https://tiih.online) is the share registrar of the Company while

platform of "tiihonline" should one

Boardroom Share Registrars Sdn. Bhd. (https://investor.boardroomlimited.com) is only the poll

requests for the Company documents.

administrator for the AGM. Therefore, the Request for Company's documents should be done via

Can these be centralised to one entity,

https://tiih.online. Notwithstanding that, shareholders can also send their request to Company at

or even handled by the Company itself

invesrel@digi.com.my.

directly as service to shareholders?

13.

May I know how much transport and

• The directors' fees payable to Independent Non-Executive Director is within the approved amount

meal allowances can claim by board

approved by shareholders in AGM.

members / will reimburse to those

• No transportation nor meal allowance is given to Directors

members who attend this virtual AGM?

14.

Can we view all message post by all

• No, the Remote Participation and Electronic Voting (RPEV) facilities do not have this feature.

shareholders

15.

Please send the ID to log in E meeting.

• On behalf of Digi, we regret any inconvenience that may have resulted from Boardroom Smart Investor

066001037307667

Portal athttps://investor.boardroomlimited.com.

16.

Dear Tricor, I have not received the link

• For enquiry in relation to the RPEV Facilities, please contact Digi's Poll Administrator, BSR during office

of registration. There is a notice of AGM

hours Mondays to Fridays from 8.30 a.m. to 5.30 p.m., except on public holidays:

email and invitation.

17.

As per title above, I am a shareholder of

DIGI and having trouble registering for

DIGI AGM of Friday. Can you please

send me the link to register as

shareholder as the

"Boardroom"

site

No.

Question Received from Shareholders

Responses

that i tried to register doesn't recognize

my password.

18.

It would be useful also for DIGI to send

• Refer to Bursa Malaysia announcement dated 12 April 2022 on our Notice of meeting, the procedures

out in its notification to shareholder on

for members to register, participate and vote remotely via the Remote Participation and Electronic

how to register for the AGM, an Infor i

Voting (RPEV) facilities are provided in the Administrative Guides for the 25th AGM.

can't find on the Notice.

Outlook

19.

May I know, what is the company's

• On the macro front, there were positive signs of recovery in Malaysia. We have seen improved operating

future Outlook?

and retail environment alongside positive economic indicators and macro developments.

• Digi is optimistic to deliver our financial achievements per our FY2022 guidance and remains focused to

execute on near-term strategic priorities.

Merger

20.

Can brief us the progress of merger

• The proposed merger is still proceeding as planned and more information will be forthcoming as we

exercise with Axiata

indicated during our AGM presentation.

21.

With the proposed merger how will this

affect Digi in term of management.

22.

Upon the completion merger Digi with

Celcom, would my Digi shares be

incorporate to Axiata shares, on what

basis ie one for one?

Feedbacks / Suggestion

23.

We have received Network Coverage,

• Thank you for your feedback. We take all feedback seriously as part of our continuous improvements

Customer Services, and Fees and

towards customers' experience.

Charges feedbacks from shareholders.

• You can call our Digi Helpline at 0162211800 or chat with us on live chat for further update on the status

of your case (applicable for those whom we have contacted)

24.

Suggest allowing free broadband access

• Thank you for your suggestion, we will evaluate this for the next AGM when closer to the time.

to virtual DIGI AGM for shareholders of

prepaid or postpaid customers

25.

Your presentation slides are too small

to be able to view online as the

wordings are too small and blurs, please

view it yourself now

No.

Question Received from Shareholders

Responses

26.

Is the 1GB free internet enforce by

• The daily free 1GB Productivity Internet has ceased. It was not specifically for MySejahtera, but rather

authority for Mysejathera using still on?

catered for all productivity and education platforms, apart from zero-rated access to all essential and

government websites

27.

No need lady director unless they can

• Diversity and inclusion is a key agenda in Digi's people strategy.

bring in profit

• The company firmly believes that a diverse workforce across all levels of the organisation with a variety

of perspectives is a strength, to better serve its diverse customer base.

• The Board is pleased that Digi continues to be recognised as a leader in this respect, with its second-year

inclusion in the global Bloomberg Gender Equality Index (GEI) 2022. Digi is one of only three Malaysian

companies on the index.

• Digi also signed the UNWomen's Empowerment Principles and became a member of 30% Club, attesting

to its commitment in advocating diversity and inclusion initiatives.

• Lastly, Digi has applied to Practice Note 5.9 of Corporate Governance Report and we are supporting the

nation's ESG commitment as our Finance Minister Datuk Seri Tengku Zafrul Abdul Aziz, in his Budget 2022

presentation, announces that all large-cap companies must have one female director by September

2022, and all other listed companies by January 2023.

28.

Profit comes first before the Corporate

• The Board ensures that strategy, risk, performance and sustainable development considerations are

Governance

effectively integrated and appropriately balanced.

• Recognising the importance of good corporate governance, the Board is committed to uphold high

standards of business integrity and ethics and has worked with the Management to maintain these

standards through the course of the year.

29.

Don't engage expensive Auditor to cut

• The Audit & Risk Committee (ARC) has conducted annual assessment on EY and is satisfied with their

cost

performance.

• The ARC has recommended to the Board to seek approval from the Shareholders to re-appoint EY as

Auditors of the Company.

• Digi believes it is fair and reasonable for Auditor's fees.