Hi Marley and Duck Creek Technologies are now jointly demonstrating an enhanced integration of the Hi Marley Insurance Cloud with Duck Creek Claims to unify essential claims communication functionality. Integrating the Hi Marley Insurance cloud with Duck Creek Claims simplifies the complexity of claims communication and enhances collaboration by streamlining processes. This maximizes claim handler efficiency and delivers an exceptional customer experience for policyholders.

Through an integrated experience, operators can use Hi Marley functionality directly within Duck Creek Claims to create cases, send automated messages, receive media files and more. Features such as shared case notes, scheduled messages, and automatic transcript upload help significantly improve adjuster efficiency and accuracy by eliminating repetitive actions between systems. And policyholders appreciate staying informed through a single text thread communication channel for the duration of the claim.