eGain Corporation has appointed Rex Dorricott as general manager for EMEA. As part of the executive leadership team, Mr. Dorricott will drive business performance and customer success for the region. He will also continue to oversee eGain's management and analytics products.

Mr. Dorricott was the CEO of Exony until its recent acquisition by eGain, guiding Exony to a leadership position in the contact center management and analytics space.