Fuji Corporation used its know-how from years of experience in robotics and automation to develop a solution for automatically moving wheeled carts in retail stores. Fuji's solution can handle multiple types of existing carts that are typically used in retail stores and requires no changes to existing store layout or infrastructure. To evaluate the practicality and capability of the robot, testing began in July 2022 at selected stores of Cainz, a top home improvement center chain in Japan.

Fuji robot moving carts during after-hours operation at a store in Japan. In the retail industry, goods are delivered regularly to stores from distribution centers. Various technologies are currently being developed that promise to automate this distribution, such as self-driving trucks.

However, once goods arrive inside the store, there is a lot of manual labor involved in getting the goods all the way to the shelves. Retailers would like their staff to focus on activities that really add to the customer experience of shopping. This is where Fuji's solution comes in – by automating the work of moving carts to the shelves and by doing it after-hours, staff are free to improve customer experience.

Once tags have been added to carts, the robot can recognize them automatically and move the goods wherever in the store they are needed. By operating in the dark after hours, productivity is improved to the maximum possible extent.