RESULTS

Q1'24GROUP

Casas Bahia Group presents an update on its

Transformation Plan and Q1'24 Results, with the best free

cash flow in the last 5 years

The Q1'24 results corroborate the ongoing Transformation Plan presented in August 2023 and confirm the high delivery capacity of the initiatives, which continue as planned and will be gradually captured throughout 2024 and 2025.

Management system based on new margin and cash cycle metrics

Enhanced inventory and below 80 days in Q1'24

Capture in overhead reduction and optimization

Closure of 57 brick and mortar stores and 5 DCs resized - with 2 stores in Q1'24

Migration of 23 subcategories with negative margins from 1P to 3P only

Change in Installment Plan financing model - in progress

Net Monetization of tax assets of R$ 203 million in Q1'24

Reprofiling of the debt: savings of R$ 4.3 billion until 2027

Q1'24 Results Highlights

  • Free Cash Flow of (R$ 176) million in Q1'24, the best 1st quarter in the last 5 years
  • Liquidity, including receivables, totaled R$ 2.9 billion in Q1'24
  • Inventory reduction of R$2.1 billion (reduction of 32 days) in YoY and flat vs. Q4'23
  • Reduction of 14.6% in personnel expenses vs. Q1'23
  • Net tax monetization of R$ 214 million in Q1'24 vs. consumption in the last 4 years in the 1st quarter
  • Gross margin of 30.0% in Q1'24, already at historical levels (vs. 27.6% in Q4'23 and 23.0% in Q3'23)
  • EBITDA adjusted Margin of 6.1% (vs. 2.2% in Q4'23 and -1.0% in Q3'23)
  • Improvement of EBT and Net Profit vs. Q1'23 in 9.2% and 12.2%, respectively

1

RESULTS

Q1'24GROUP

Status of the Transformation Plan

Execution of the transformation plan has advanced, initiatives have progressed, summing up R$ 1.5-1.6 Bi in opportunities.

Transformation Plan - stages:

July/23: focus on short-term cash generation and changes to the management model - Prioritization of margins vs. GMV

July/23 - March/24: focus on sustainable cost reduction and maintaining efficient operations - Stabilization

April/24 - December/24: select investments focused on strengthening the core and generating revenue - Selective bets

2025+: strategic review focused on expanding and improving the experience of the physical and online channels and investing in critical capabilities - acceleration and new momentum

Type

Levers explored

Efficiency in Services

Pricing and Promotion

Revenue

Sales Channels

Review of Mix and Assortment

Marketing Efficiency

Variable

Commercial Efficiency

Costs

Indirect Costs Renegotiation

Review of Headcount

Fixed Costs

Technology Costs

Store Capitalization

Optimization of Freight and

Distribution Centers

3P Assortment Migration

Capital Costs

Inventory Reduction

Impact on cash

Review of Payment Policy

Identified Impact

Evolution with non-exhaustive examples of initiatives implemented and mapped

Until Q1'24

Increased penetration of services and CDC (CDC penetration Q1'24+4 p.p. vs.Q1'23)

R$450 M

Development of intelligent pricing system based on advanced analytics (new)

Creation of digital solution to increase efficiency of sellers in Stores and Marketplace (new)

Expansion of advertisers basis of Casas Bahia ADS1 in 7x in Q1'24 vs. Q4'23 (new)

Reduction in the rate of contacts2 in 3 p.p. between Q1'23 and Q1'24

R$460 M

Renegotiation and review of contracts scope (~10 % reduction in expenses)

R$540 -

Closure of brick and mortar stores with negative profitability (2 in Q1'24, 57 in total)

Readjustment of the Distribution Centers footprint (5 Distribution Centers readjusted to date)

610 M

Important progress in the plan to optimize brick and mortar stores profitability (~200 stores in the program)

R$0,9 B

Reduction in inventory days from 110 days in Q1'23 to 78 days in Q1'24

Novo

Novo

Novo

R$1.5-1.6 Bn

EBIT

R$0.9 Bn

Cash

Transformation Plan - despite funding still maturing, the following figures can already be observed:

Inventory: inventory maintained below 80 days, with higher quality.

Assortment Migration: 23 subcategories migrated from 1P channel to 3P channel, which has already reacted: GMV increased 9.6% and revenue 13,1% vs. Q1'23.

Penetration of Services: penetration of services in relation to net revenue increased to 15% in 1Q24 vs. 12% in 1Q23.

Gross Margin: reached 30%, gradually resuming historical levels.

Headcount: reduction of 14.6% in Q1'24 vs. Q1'23, equivalent to +R$ 113 million.

Brick and Mortar Store Closures: In 2023, 55 brick and mortar store were closed and 2 stores were closed in Q1'24, totaling 57 in the scope of the Plan.

Capital Structure and Liability Management: total debt reprofiling of R$ 4.1 billion, with average term increase of 22 months to 72months and reduction in average cost of (1.5 p.p.), after being approved.

Monetization of tax credits: net monetization of R$ 203 million in Q1'24 vs. R$ (12) million in Q1'23. Reduction of R$ 1.2 billion in ICMS to recover YoY.

Bartira Profit and breakeven banQi: within the scope of the Transformation Plan, in Q1'24 Bartira, our Furniture manufacturing plant evidenced profit and banQi, our Fintech, presented results close to breakeven for the 1st time.

2

RESULTS

Q1'24

GROUP

Omnichannel

R$ million

Q1'24

Q1'23

%

Total GMV

9.687

10.951

(11,5%)

GMV Omnichannel (1P)

8.085

9.489

(14,8%)

GVM Physical Stores

5.415

6.067

(10,7%)

GMV (1P Online)

2.670

3.422

(22,0%)

GMV Omnichannel (3P)

1.602

1.462

9,6%

Total GMV compared to Q1'23 dropped (11.5%). The 1P omnichannel GMV went down by 14.8%, comprised by a reduction of (10.7%) in brick and mortar stores and (22.0%) in online channel. In turn, 3P GMV advanced 9.6% in the period. E-commerce, 1P online + 3P, summed up R$ 4.3 billion and decreased by 12.5% vs. Q1'23.

Gross Revenue Performance by Channel

R$ million

Q1'24

Q1'23

%

Physical Stores

4.899

5.536

(11,5%)

Online

2.642

3.252

(18,7%)

1P

2.445

3.077

(20,6%)

3P

198

175

13,1%

Total Gross Revenue

7.541

8.788

(14,2%)

In Q1'24, consolidated gross revenue decreased (14.2%) in YoY, to R$ 7.5 billion. The variation results from both the decline in revenue from brick and mortar and the decline in the online sales revenue, despite the advance in marketplace revenue of 13.1%.

Brick and Mortar - GMV and Gross Revenue

Gross GMV from brick and mortar totaled R$5.4 billion, and gross revenue was R$4.9 billion, a drop of 11.5%. Brick and mortar performance reflects change in the products mix focusing on profitability, under more restrictive demand, less credit available to consumers and closure of stores. Same-store performance (GMV) was (9.3%) in Q1'24. Considering the margin (profitability), despite retreat in revenue, we observed better performance compared to Q1'23, proving the need to adjust the products mix and cut expenses.

Throughout the quarter, in line with the Transformation Plan, we closed 2 underperforming stores, ending Q1'24 with 1,076 stores. In year to date of the Plan, 57 brick and mortar stores were closed. Most of the closures took place in municipalities with multiple stores.

1P and 3P ONLINE - GMV and Gross Revenue

1P Online GMV went down (22.0%) YoY, reaching R$2.7 billion as a result of: (i) lower investment in the B2B channel and other media (we prioritized more profitable partnerships, focusing on results), (ii) the market decline and (iii) more restrictive scenario for online purchases. Despite this context, we strengthened our presence in the core categories, in line with the strategic positioning.

3P omnichannel GMV expanded by 9.6% in Q1'24 to R$1.6 billion, but with revenue growth of +13.1% to R$198 million, as a result of the pursue of greater profitability and enhanced customer and seller experience through a greater number of services offered in our platforms, such as logistics and credit. We closed the quarter with a take rate of 12.3%, up by +0.3 p.p. YoY.

3

RESULTS

Q1'24

GROUP

Gross Revenue Breakdown

R$ million

Q1'24

Q1'23

%

Merchandise

6.427

7.737

(16,9%)

Freight

89

89

0,0%

Services

372

337

10,4%

CDC/Credit Cards

653

625

4,5%

Gross Revenue

7.541

8.788

(14,2%)

Gross revenue from merchandise performance was pressured by 1P online GMV and brick and mortar stores decline, evidenced change by (16.9%). Services revenue advanced by 10.4%, with the success from penetration of insurance sales, extended warranty and assembly. Freight revenue remained flat and revenue from financial solutions advanced by +4.5%. However, service penetration compared to net revenue increased to 15% in Q1'24 versus 12%in Q1'23, reflecting the initiatives focused on revenue increase from the Transformation Plan.

Consolidated Sales by means of payment

Q1'24

Q1'23

%

Cash/Debit Card

34,0%

32,7%

130bps

CDC (Payment Book)

15,4%

12,3%

310bps

Co-branded Credit Card

8,1%

8,8%

(70bps)

Third-party Credit Card

42,5%

46,2%

(370bps)

Our installment plan remained a valuable tool for building customer loyalty and a competitive advantage as well, with a penetration of 15.4% over consolidated gross revenue (a 310bps increase). Cash payment growth is prominent, mainly due to greater share and appeal of payments via PIX.

Gross Profit

R$ million

Q1'24

Q1'23

%

Gross Profit

1.902

2.313

(17,8%)

% Gross Margin

30,0%

31,4%

(140bps)

In Q1'24, gross profit totaled R$ 1.9 billion, with a gross margin of 30.0%, down 1.4 p.p., but with recovery of 700bps compared to Q3'23 and 240bps compared to Q4'23. Despite the retreat in net sales, healthy margin and already at historical levels is justified by the best combination of the products mix and profitable sales, after reduction in older and non-core inventory, in line with the initiative of the Transformation Plan. The amounts in Q1'23 had positive effect from tax credits of R$ 197 million, which, if excluded, would report 28.8% gross margin, a decline of 120bps vs. Q1'24.

Selling, General and Administrative Expenses

R$ million

Q1'24

Q1'23

%

SG&A

(1.575)

(1.703)

(7,5%)

% Net Revenue

(24,8%)

(23,2%)

(160bps)

In Q1'24, selling, general and administrative expenses declined (7.5%) YoY and advanced by 160bps at (24.8%) of net revenue, due to the revenue drop. This results from the (10.5%) decline in selling expenses, with an emphasis on staff reduction (14.6%), reduction in installment plan losses (20.7%), in addition to a general improvement in the containment of expenses in the period.

Adjusted EBITDA

R$ million

Q1'24

Q1'23

%

Adjusted EBITDA

387

675

(42,6%)

% Adjusted Margin EBITDA

6,1%

9,2%

(310bps)

Adjusted EBITDA reached R$ 387 million in Q1'24 and a 6.1% margin, even in a very challenging market scenario. Despite being lower by 310bps YoY, sequentially the margin is higher by 710bps and 390bps compared to Q3'23 and Q4'23, respectively, progressing towards historical levels. It should be noted that the Q1'23 values were positively impacted by R$ 197 million tax credits which, if excluded, would report a closer adjusted EBITDA margin to Q1'24, even with the decline in sales in the period.

4

RESULTS

Q1'24

GROUP

Financial Result

R$ million

Q1'24

Q1'23

%

Financial Revenue

25

26

(3,2%)

Financial Expenses

(710)

(857)

(17,2%)

Debt Financial Expenses

(142)

(155)

(8,6%)

CDC Financial Expenses

(205)

(201)

1,7%

Expenses of Discounted Receivables

(159)

(276)

(42,5%)

Interest on Lease Liabilities

(111)

(117)

(5,5%)

Interest on trade accounts payable - agreement

(57)

(102)

(44,0%)

Other Financial Expenses

(36)

(5)

n/a

Financial Results pre monetary update

(685)

(832)

(17,6%)

% Net Revenue

(10,8%)

(11,3%)

50bps

Monetary Restatements

199

5

n/a

Net Financial Results

(486)

(827)

(41,2%)

% Net Revenue

(7,7%)

(11,2%)

350bps

In Q1'24, the net financial result was R$(486) million, 3.5 p.p. lower as a percentage of the Net Revenue (7.7%). Expenses with debt interest dropped and expenses with receivables discounts and supplier agreement were substantially reduced. Monetary restatements had a positive effect due to cases related to the "Thesis of the Century" (a well-known legal thesis in Brazil related to taxation).

Net Profit

R$ million

Q1'24

Q1'23

%

EBT

(502)

(553)

(9,2%)

% Net Revenue

(7,9%)

(7,5%)

(40bps)

Income Tax & Social Contribution

241

256

(5,7%)

Net Income (Loss)

(261)

(297)

(12,2%)

% Net Margin

(4,1%)

(4,0%)

(10bps)

EBT was R$(502) million in the quarter, reflecting market performance and also decline in sales, but it evolved YoY by 9.2%. The net profit (loss) was R$(261) million and 12.2% lower YoY, with net margin of (4.1%) in the quarter, flat YoY.

Financial Cycle

(+/-) Q1'24

R$ million

Q1'24

Q4'23

Q3'23

Q2'23

Q1'23

vs. Q1'23

Inventory

4.355

4.353

4.958

5.738

6.501

(2.146)

Days of Inventory

1

78

76

83

97

110

(32 days)

Suppliers w/o agreement and others

6.336

6.379

6.664

7.151

7.593

(1.257)

Trade accounts payable - agreement

1.919

1.765

1.407

1.550

1.381

538

Others

645

823

665

714

626

20

Total Days of Suppliers

1

114

112

112

121

128

(14 days)

Change in Financial Cycle

36

36

29

24

18

18

  1. Days of COGS

Inventory ended Q1'24 with a reduction of R$2.1 billion (32 days) YoY and a flat vs. Q4'23. The variation is the result of the strategy applied to reduce older inventory addressed in the Transformation Plan, which allowed for greater quality inventory for the Company.

5

RESULTS

Q1'24GROUP

Capital Structure

(+/-) Q1'24

R$ million

Q1'24

Q4'23

Q3'23

Q2'23

Q1'23

vs. Q1'23

(+) Payment Book (CDCI) - Assets

5.343

5.355

5.326

5.348

5.397

(54)

(-) Payment Book (CDCI) - Liabilities

(5.243)

(5.383)

(5.387)

(5.437)

(5.549)

306

(=) Net Payment Book (CDCI)

100

(28)

(60)

(90)

(152)

252

(-) Current Loans and Financing

(1.327)

(2.331)

(1.866)

(1.241)

(1.700)

373

(-) Noncurrent Loans and Financing

(2.695)

(1.651)

(1.805)

(2.421)

(2.398)

(297)

(=) Gross Debt

(4.022)

(3.982)

(3.671)

(3.662)

(4.098)

76

Trade accounts payable - agreement

(1.919)

(1.765)

(1.407)

(1.550)

(1.381)

(538)

(=) Gross Debt + Trade accounts payable - agreement + Net CDCI

(5.841)

(5.776)

(5.138)

(5.302)

(5.631)

(210)

(+) Cash and financial investments

1.868

2.573

1.642

874

1.050

818

(+) Accounts Receivable - Credit Cards

387

273

471

1.094

1.594

(1.207)

(+) Other Accounts Receivable

645

733

686

819

903

(258)

Cash, Investments, Credit Cards, Advances and Others

2.900

3.580

2.800

2.787

3.547

(647)

(=) Adjusted Net Cash

(1.122)

(403)

(871)

(875)

(550)

(572)

(=) Adjusted Net Cash + Trade accounts payable - agreement + Net CDCI

(2.941)

(2.196)

(2.338)

(2.514)

(2.084)

(857)

Short-term Debt/Total Debt

33%

59%

51%

34%

41%

Long-term Debt/Total Debt

67%

41%

49%

66%

59%

Reported Adjusted EBITDA (LTM)

953

1.240

1.706

2.162

2.384

Adjusted Net Cash/Adjusted EBITDA

-1,2x

-0,3x

-0,5x

-0,4x

-0,2x

Adjusted Net Cash/Adjusted EBITDA + Trade accounts payable - agreement + Net CDCI

-3,1x

-1,8x

-1,4x

-1,2x

-0,9x

Shareholders' Equity

3.202

3.454

4.434

4.610

5.064

Our gross debt was R$4.0 billion (not including CDCI and supplier agreement liability). For the purposes of Covenants and understanding the capital structure, this CDCI liability has a corresponding asset, accounts receivable from CDCI, both presented in the first lines of the table above and in the Financial Statements under explanatory notes 6.1 and 14. The Company showed adjusted net debt of R$(1.1) billion and net equity of R$3.2 billion, with leverage ratios at levels below financial covenants. In Q1'24, cash including undiscounted receivables totaled R$2.9 billion. The financial leverage indicator, measured by net cash/adjusted EBITDA over the last 12 months, was (1.2x). Considering the supplier agreement balance and the CDCI balance, the same indicator was (3.1x).

Debt maturity schedule - Q1'24 (after prepack approval)

The liquidity position including undiscounted receivables totaled R$2.9 billion. After the announced reprofiling of the debt, and after Q1'24 closure, of the R$4.0 billion in debt, we have the full amount (100%) with long-term maturities. The average cost of loans and financing is currently CDI + 2.7% y/y and will become CDI + 1.2 after "prepack" approval. Presented below is the schedule of maturities, to better illustrate the debt profile. It can be observed that there is R$ 4.3 billionreduction in disbursement with debts for the next 4 years, with R$ 1.5 billion already in 2024.

Q1'24 Scenario

R$ mm

R$ mm

CASH DISBURSEMENT UNTIL 2027: R$4.8 bi

1.384

1.237

721

536

313

292

207

139

21

4

21

16

0

0

2024

2025

2026

2027

2028

2029

2030

AmortizationAmort zação JurosInterestda Dívida

Debts Covered

Cost

Average Term

CDI + 2.70%

22 months

debentures and

6th, 7th, 8th and 9th

Bank Credit Notes (CCBs)

After liability management

R$ mm

CASH DISBURSEMENT UNTIL 2027: R$0.5 bi

2.579

1.886

900

300

200

150

103

150

95

113

0

0

0

0

2024

2025

2026

2027

2028

2029

2030

AmortizationAmortização

JurosInterestda Dívida

Debts Covered

Cost

Average Term

CDI + 1.20%

72 months

New debenture instrument

Savings of R$60mm p.a. in debt interest

6

(678)
(2.605)
3.578 2.900
6.153 3.548
(502)
(1.961)
23 (525) -
(1.262) (699) -
(176)
(644)
(48)
(251)
(252)
(273)
124
(120)
(65)
5
203
(12)
(216) (38)
(260) (103)
(212)
(259)
(206)
454
(31)
(931)
(237)
(477)

RESULTS

Q1'24GROUP

Management Cash Flow

Q1'24: despite R$261 million net Inventories, compared to Q4'23,

Net income (loss)

Adjusted net income (loss)

loss, cash profit was positive at R$689 million.

remained flat, while we had a negative effect in terms of suppliers due to anticipations causing a variation of R$206 million. The

Q1'20

Q1'21

Q1'22

Q1'23

Q1'24

period ended with 78 days of inventory

13

180

18

(297)

(261)

and 114 days of suppliers.

613

816

1.069

986

689

Working Capital Variation

(1.410)

(1.814)

(539)

Inventory

(682)

(1.709)

243

Suppliers

(728)

(105)

(782)

Losses

(127)

(11)

(254)

Lawsuits

(148)

(306)

(408)

Onlending of third parties

(73)

(213)

(163)

Taxes to Recover/Obligations

(279)

(245)

(135)

Other assets and liabilities

(207)

(579)

(547)

Net Cash (used) in Operating Activities

(1.631)

(2.352)

(977)

Net Cash (used) in Leasing Activities

(228)

(221)

(279)

Net Cash (used) in Investments Activities

(83)

(184)

(453)

Free Cash Flow

(1.942)

(2.757)

(1.709)

Net proceeds

633

922

529

Payments of Interest

(174)

(124)

(297)

Follow-on, net of costs

1

-

(28)

In the Losses line, we had an improvement of 18% YoY, in Lawsuits the improvement was 17% in the same period. Taxes, at R$203 million, was another positive highlight in view of the level of monetization in the period.

Therefore, we ended Q1'24 with free cash flow of (182) million, still not enough to pay interest of R$ 625 million, but within the retail seasonality, this is already the best performance in the last 5 years. Thus, implementation of the Transformation Plan was essential to improve the Company's cash flow performance.

Cash Flow from Financing Activities

460

798

204

Cash and cash equivalents of the Opening balance

4.802

9.047

6.703

Cash and Cash equivalents at the End of the Period

3.320

7.088

5.198

Variation Opening Balance - End of the Period

(1.482)

(1.959)

(1.505)

Free Cash Flow over the last 5 years

(176)

(644)

(1.709)

(1.942)

(2.757)

Q1'20 Q1'21 Q1'22 Q1'23 Q1'24

On the left side we see the free cash flow of (176) million in Q1'24 and the other 1st quarters of the last 4 years, which within the seasonality of retail, is already the best performance of the last 5 years.

Variation in cash balance over the last 5 years

On the right side we see the variation in the cash balance of (678)

(678)

million in Q1'24 and the other 1st quarters of the last 4 years,

which within the seasonality of retail, is also the best

(1.482)

(1.505)

performance of the last 5 years.

(1.959)

(2.605)

Q1'20

Q1'21

Q1'22

Q1'23

Q1'24

7

RESULTS

Q1'24GROUP

CAPEX

In the quarter, Casas Bahia Group's investments totaled R$34 million, with 90% of the total addressed to technology-related projects to support the Company's growth, digitalization and customer experience. In Q1'23, Capex was 68% lower vs. Q1'22.

R$ million

Logistics

New Stores

Stores Renovation

Technology

Total

Q1'24

Q1'23

%

3

5

(41%)

1

7

(82%)

2

6

(56%)

27

90

(70%)

34

108

(68%)

Store Footprint by Format and Brand

Casas Bahia

Q1'23

Q4'23

Closure

Q1'24

Street

788

765

-

765

Shopping Malls

186

178

1

177

Consolidated (total)

974

943

1

942

Sales Area ('000 m2)

898

879

0

878

Total Area ('000 m2)

1.415

1.385

1

1.384

In the quarter, 2 stores were closed, 1 under Casas Bahia brand and 1 under Ponto brand, totaling 1,076 brick and mortar stores at the end of the period. Our Transformation Plan is still in progress, which includes rigorous monitoring of each store's performance, directing corrective actions and, if necessary, closing stores that don't generate value.

Pontofrio

Q1'23

Q4'23

Closure

Q1'24

Street

88

84

-

84

Shopping Malls

67

51

1

50

Consolidated (total)

155

135

1

134

Sales Area ('000 m2)

86

76

1

75

Total Area ('000 m2)

140

123

1

122

Consolidated

Q1'23

Q4'23

Closure

Q1'24

Street

876

849

-

849

Shopping Malls

253

229

2

227

Consolidated (total)

1.129

1.078

2

1.076

Sales Area ('000 m2)

984

955

1

954

Total Area ('000 m2)

1.555

1.508

2

1.506

Distribution Centers

Q1'23

Q4'23

Closure

Q1'24

DCs

29

29

-

29

Total Area ('000 m2)

1.263

1.178

-

1.178

Consolidated (Total)

Q1'23

Q4'23

Closure

Q1'24

Total Area ('000 m2)

2.818

2.686

2

2.684

Logistics Ecosystem

Focus remains on advancing the revenue from logistics as a service, reducing the cost of serving and improving the level of service (including marketplace sellers and partners).

1P, 3P and Casas Bahia Group Fulfillment

  • 1P improved 21% YoY and 4% sequentially
  • 3P improved 16% YoY and 14% sequentially
  • Casas Bahia Group Fulfillment improved 20% YoY and 35% sequentially
  • Customers and revenue in fulfillment advanced +12% and +21% YoY, respectively

Logistics - Open Sea

Casas Bahia Group's logistics is also a business. We are advancing in various sectors (clothing, home centers, tools, etc.). Hence, we not only add density and volume to our logistics, thereby reducing costs, but also generate profitable incremental revenue for Casas Bahia Group.

  • Growth of +84% in freight revenue YoY
  • Open sea customers and number of orders increased +53% and +74%, respectively

8

RESULTS

Q1'24

Financial Solutions

Main Figures Q4'23

  • R$ 10.5 billion total TPV, 12% lower than Q4'22
  • Installment plan portfolio totaled R$ 5.3 billion
  • Over 90 came at 9.0% and portfolio loss of 3.6%
  • Co-brandedcard TPV came to R$5.4 billion, 13% lower YoY, and, reaching 3.8 million customers
  • banQi reached +7.4 million open accounts, +12% increase YoY

GROUP

TPV

(R$ million)

11.256

11.904

10.526

1.003

970

8.915

346

214

5.520

5.170

4.880

4.090

4.611

5.116

5.381

5.300

Q1'21

Q1'22

Q1'23

Q1'24

BNPL

Cards

banQi + banQi Payments

TPV Card: On and Off us

Installment Plan - Buy Now, Pay Later

In Q1'24, the installment plan active portfolio slowed down (1.5%) YoY, reaching R$5.3 billion. Installment Plan is a profitable tool in the brick and mortar and online channel (1P and 3P) and a purchase opportunity for a population that does not have access to credit or has low card limit. In brick-and-mortar stores, penetration reached 25.5% vs. 21.5% YoY. In 1P online, the share of sales in digital installment plan was 6.3% vs. 4.6% YoY, while in 3P it accounted for 5.3% of sales vs. 2.9% YoY and it is available for +2.7 million SKUs. In addition, through the capillarity of our digital installment plan, we have already sold in +4,400 municipalities without our brick-and-mortar stores, reiterating that the installment plan in digital channels means a profitable growth lever built on Casas Bahia Group's strength. In addition, 20% of installment plan receipts are paid through banQi app.

Share of the CDC in Brick and

Mortar Stores (%)

31,1

29,2

29,0

25,4

26,6

25,5

24,9

21,8

21,5

22,8

22,3

19,8

Q2'21 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 Q2'23 Q3'23 Q4'23 Q1'24

Installment Plan Production - Total

(R$ billion)

2,1

1,7

1,8

1,7

1,7

1,9

1,7

1,7

1,7

1,8

1,8

1,8

1,5

Q1'21 Q2'21 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 Q2'23 Q3'23 Q4'23 Q1'24

Share of the Digital CDC (%)

1P Online

3P Online

6,3

7,0

6,4

6,3

6,1

5,9

5,4

5,6

5,6

5,3

4,1

4,0

4,6

3,5

4,0

3,6

5,0

2,8

2,9

2,2 2,0

1,4

Digital Installment Plan Production

(R$ million)

3P

1P

242

254

254

229

226

215

208

198

167

181

140

183

187

187

182

99

192

199

89

208

187

147

140

140

99

89

67

67

59

30

27

34

44

11

23

Q1'21 Q2'21 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 Q2'23 Q3'23 Q4'23 Q1'24

9

RESULTS

Q1'24GROUP

Aging of the BNPL Portfolio

(R$ million)

BNPL

Q1'23

% total

Q1'24

% total

Var(%)

Not Yet Due

3.842

71,8%

3.837

72,9%

-0,1%

Past due

Past due from 6 to 30 days

533

10,0%

492

9,4%

-7,8%

Past due from 31 to

60 days

301

5,6%

267

5,1%

-11,3%

Past due from 61 to

90 days

190

3,6%

185

3,5%

-2,8%

Past due from 91 to

120 days

163

3,0%

159

3,0%

-2,3%

Past due from 121 to 150 days

161

3,0%

170

3,2%

5,4%

Past due from 151 to 180 days

159

3,0%

150

2,9%

-5,9%

Total

5.352

100,0%

5.260

100,0%

-1,7%

Evolution of the Active Portfolio *

(R$ billion)

5,6

5,7

5,5

5,4

5,3

5,3

5,3

5,3

5,2

5,0

4,9

4,7

4,6

7,9%

7,4%

7,4%

8,7%

9,0%

8,5%

8,4%

9,5%

9,0%

9,1%

9,3%

9,4%

9,0%

Q1'21 Q2'21 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 Q2'23 Q3'23 Q4'23 Q1'24

Active portfolio*

90+ overdue

*Active portfolio = basis of the installment plan without effect of the interest to be incurred.

ADA

(R$ million)

610

643

621

656

626

624

658

627

611

601

601

595

587

13,2% 13,6% 12,8% 13,1% 12,2% 11,3% 11,7% 11,4% 11,3% 11,4% 11,4% 11,2% 11,1%

Q1'21 Q2'21 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 Q2'23 Q3'23 Q4'23 Q1'24

ADA Balance

ADA Balance/Active Portfolio

Loss on Portfolio

(R$ million)

328

256

252

261

249

241

239

224

199

183

191

170

110

4,7%

4,0%

4,7%

5,8%

4,6%

4,5%

4,9%

4,7%

4,5%

2,4%

3,5%

3,6%

3,6%

Q1'21 Q2'21 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 Q2'23 Q3'23 Q4'23 Q1'24

Loss

Loss/Active Portfolio

Reduction in PDD expenses was observed, and coverage more than surpasses the losses. The over 90 rate was 9.0%, flat YoY, reflecting the portfolio quality trend. The level of losses on the active portfolio was 3.6%, in a sequence of drops, below the historical average, confirming the other indicators in the credit business (BNPL).

banQi

banQi will focus on generating value for the Company, using the current ecosystem. App downloads total 19.5 million, with 7.5 million accounts. The app is increasingly part of customers' daily lives, and we highlight: (i) R$19 billion in transactions YoY; (ii) YoY TPV reaching R$9.5 billion; and (iii) the frequency of use continues to improve quarter after quarter, reaching 48x in the last 360 days.

Apps Downloads

Q1'20

Q2'20

Q3'20

Q4'20

Q1'21

Q2'21

Q3'21

Q4'21

Q1'22

Q2'22

Q3'22

Q4'22

Q1'23

Q2'23

Q3'23

Q4'23

Q1'24

CAGR

Quarter

205

308

673

1.088

1.205

1.246

2.660

2.847

1.160

1.282

1.359

1.347

816

793

819

703

650

2021-2024

Accumulated

557

864

1.538

2.626

3.831

5.077

7.737

10.584

11.744

13.026

14.385

15.732

16.548

17.341

18.160

18.863

19.513

172%

New Accounts

Q1'20

Q2'20

Q3'20

Q4'20

Q1'21

Q2'21

Q3'21

Q4'21

Q1'22

Q2'22

Q3'22

Q4'22

Q1'23

Q2'23

Q3'23

Q4'23

Q1'24

CAGR

Quarter

101

175

407

596

653

596

979

712

518

547

575

598

263

222

181

152

99

2021-2024

Accumulated

212

387

794

1.391

2.044

2.640

3.619

4.331

4.849

5.396

5.971

6.569

6.832

7.054

7.235

7.387

7.486

154%

Total Transactions

Q1'20

Q2'20

Q3'20

Q4'20

Q1'21

Q2'21

Q3'21

Q4'21

Q1'22

Q2'22

Q3'22

Q4'22

Q1'23

Q2'23

Q3'23

Q4'23

Q1'24

CAGR

Quarter

13

32

143

288

402

784

1.238

1.351

1.501

1.750

1.904

2.061

1.839

1.876

1.868

1.834

591

2021-2024

Accumulated

23

55

196

484

887

1.671

2.909

4.260

5.761

7.511

9.415

11.476

13.315

15.191

17.059

18.893

19.484

280%

Total TPV

Q1'20

Q2'20

Q3'20

Q4'20

Q1'21

Q2'21

Q3'21

Q4'21

Q1'22

Q2'22

Q3'22

Q4'22

Q1'23

Q2'23

Q3'23

Q4'23

Q1'24

CAGR

Quarter

6

14

53

130

214

399

595

656

742

866

936

1.023

909

923

919

903

293

2021-2024

Accumulated

10

23

76

206

420

820

1.415

2.071

2.813

3.679

4.615

5.638

6.547

7.470

8.389

9.292

9.584

284%

Store Transactions

Q1'20

Q2'20

Q3'20

Q4'20

Q1'21

Q2'21

Q3'21

Q4'21

Q1'22

Q2'22

Q3'22

Q4'22

Q1'23

Q2'23

Q3'23

Q4'23

Q1'24

CAGR

Quarter

4

5

39

80

86

138

180

171

163

184

173

175

138

136

130

122

38

2021-2024

Accumulated

7

12

50

131

217

354

534

705

868

1.052

1.225

1.400

1.538

1.674

1.804

1.926

1.964

208%

Average frequency use of the banQi app (# of times over 360 days)

CAGR

Q2'20 Q3'20 Q4'20 Q1'21 Q2'21

Q3'21

Q4'21

Q1'22

Q2'22

Q3'22

Q4'22

Q1'23

Q2'23

Q3'23

Q4'23

Q1'24

2021-2024

Average frequency

5

5

6

7

10

12

14

17

19

21

23

25

29

33

42

48

188%

10

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Grupo Casas Bahia SA published this content on 08 May 2024 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 08 May 2024 22:50:07 UTC.