To Whom It May Concern,

Disclaimer: This document is a translation of the Japanese original for reference purposes only.

August 1, 2022

Insource Co., Ltd.

Takayuki Funahashi

Representative Director, President and CEO (Code number: 6200, Prime Market of the

Tokyo Stock Exchange)

KPI (Key Performance Indicators) Progress Report for July, 2022

-Times of On-Site training conducted (118.2% YoY)/ Attendees at Open Seminars (124.6% YoY),

182.5% YoY increase in no. of high profit e-Learning/videos contents sold

Insource today announced KPI (Key Performance Indicators) Progress Report for July, 2022. *For Excel data, download from https://www.insource.co.jp/en/ir/insmthdata.html

(Available from August 1 at 20:00 JST)

1.Training Business

In July 2022, the number of On-Site Training conducted was 1,612 times (118.2% YoY), of which online training was 609 times (composition ratio:37.8%). The number of attendees at Open Seminars was 8,828 (124.6% YoY), of which online attendees were 7,188 (composition ratio:81.4%). The number of On-Site Training conducted and the number of Open Seminars have both increased significantly due to the growing need for DX-related trainings. Although there were 34 cases of postponement or cancellation of On-Site Trainings due to the impact of the 7th wave of COVID-19, the impact is minor compared to the 6th wave.

(1) Monthly number of On-Site Training conducted

(Unit: time)

FY21

February

March

April

May

June

July

Number of trainings conducted

1,082

868

1,937

1,155

1,525

1,612

(YoY)

(+104)

(▲25)

(+195)

(+290)

(+321)

(+248)

(110.6%)

(97.2%)

(111.2%)

(133.5%)

(126.7%)

(118.2%)

Conducted online

760

473

538

385

467

609

(YoY)

(+125)

(▲43)

(▲91)

(▲106)

(▲170)

(▲42)

(Composition ratio)

(70.2%)

(54.5%)

(27.8%)

(33.3%)

(30.6%)

(37.8%)

DX-related trainings※

69

64

107

68

91

113

(YoY)

(+25)

(+20)

(+21)

(+24)

(+30)

(+52)

*Consolidated subsidiaries are included

*DX-related trainings: IT and computer skills trainings. The figures before June have been changed due to a change in the counting method.

(2) Monthly number of attendees at Open Seminars

(Unit: attendee)

FY21

February

March

April

May

June

July

Number of attendees

7,498

8,170

10,817

6,864

8,887

8,828

(YoY)

(+1,018)

(+1,451)

(+984)

(+1,775)

(+1,768)

(+1,744)

(115.7%)

(121.6%)

(110.0%)

(134.9%)

(124.8%)

(124.6%)

Conducted online

6,896

7,442

7,113

5,760

7,113

7,188

(YoY)

(+1,198)

(+2,632)

(+579)

(+1,474)

(+1,155)

(+1,125)

(Composition ratio)

(92.0%)

(91.1%)

(65.9%)

(83.9%)

(80.0%)

(81.4%)

DX-related trainings

914

1,065

1,256

706

914

859

(YoY)

(+455)

(+445)

(+312)

(+222)

(+217)

(+346)

*Consolidated subsidiaries are included.

2. IT Services Business

The number of paid subscribers for Leaf (HR support system) reached 504 (+6 MoM) organizations and the

number of its users increased to 2,079,369 (+39,130 MoM). The cumulative number of orders delivered for Stress Check Support Service increased to 401 since the beginning of the fiscal year (+99 YoY).

(1) "Leaf (HR support system)": Total number of paid subscribers (organizations)

(Unit: organization) (Unit: Users)

FY21

February

March

April

May

June

July

No. of paid subscribers(organizations)

450

470

482

488

498

504

(MoM)

(+8)

(+20)

(+12)

(+6)

(+10)

(+6)

(Changes from end of previous FY

)

(+38)

(+58)

(+70)

(+76)

(+86)

(+92)

No. of users

1,914,250

1,932,964

1,978,112

1,993,127

2,040,239

2,079,369

No. of customization

43

92

101

107

110

118

Total no. since the beginning of FY

Web conversion service for

136

151

152

154

155

156

appraisal forms

(MoM)

(+1)

(+15)

(+1)

(+2)

(+1)

(+1)

*The number of customizations shows the number of organizations that add their own functions when implementing Leaf. *Figures above are calculated at the end of each month.

(2) Stress Check Support Service: Number of orders delivered and orders to be delivered

(Unit: organization)

FY21

February

March

April

May

June

July

No. of orders delivered (by month)

74

151

7

5

2

3

Cumulative no. of orders delivered

229

380

387

396

398

401

* since the beginning of FY

(YoY)

(+75)

(+93)

(+95)

(+98)

(+98)

(+99)

No. of orders to be delivered

149

19

25

43

98

147

(by month)

(YoY)

(+13)

(+5)

(+3)

(+3)

(+13)

(+7)

*Note that after clients' inspection, the actual sales will be counted.

*This service has the highest number of deliveries in March every year.

*The number of new orders received is difficult to correlate with sales, so it will be changed to only the number of orders delivered and the number of orders remaining from October 2021.

3. e-Learning/video Business

Regarding profitable contents (outright purchases) of e-learning and video, contents such as diversity and

inclusion sold very well regardless of the corporate size. Rental users increased largely for harassment prevention and subordinate coaching contents.

(1) e-learning/Videos: Total numbers of subscription IDs per month and the number of contents sold

(Unit: ID) (Unit: Content) (Unit: Users)

FY21

February

March

April

May

June

July

No. of video contents sold

212

552

221

68

96

104

(Outright purchase) *By month

(YoY)

(198.1%)

(227.2%)

(81.3%)

(87.2%)

(139.1%)

(182.5%)

No. of rental viewers *by month

1,450

1,177

1,137

543

1,904

1,246

(YoY)

(232.4%)

(119.5%)

(194.7%)

(62.9%)

(661.1%)

(449.8%)

STUDIO (e-Learning) users

60,791

61,115

62,823

64,370

66,652

68,162

(MoM)

(+2,207)

(+324)

(+1,708)

(+1,547)

(+2,282)

(+1,510)

*Calculation takes place at the end of every month.

*The number of outright purchases is calculated from October 2021.

4. Client Base

The total number of registered WEBinsource clients increased to 18,217 organizations (+246 MoM). The

total registered number for FY21 reached 2,419, achieving the goal of 2,400.

(1) WEBinsource: Total number of subscribers (organizations)

(Unit: organization)

FY21

February

March

April

May

June

July

No. of new subscribers

255

276

224

230

296

246

No. of accumulated subscribers

16,945

17,221

17,445

17,675

17,971

18,217

(47.8%)

(59.3%)

(68.6%)

(78.2%)

(90.5%)

(100.8%)

(Progression rate：%)

*Figures above are calculated at the end of each month.

5. Contents Development

The number of new contents developed was 28 for training (On-Site training) and 16 for e-learning. We

have set a target of 300 for training and 210 for e-learning for FY21, and we are taking steady steps toward the target.

(1) Number of new contents developed

(Unit：pcs)

FY21

February

March

April

May

June

July

No. of new contents for On-Site

22

31

31

28

37

28

training

since the beginning of FY

131

162

193

221

258

286

(Progression rate：%)

(43.7%)

(54.0%)

(64.3%)

(73.7%)

(86.0%)

(95.3%)

No. of new contents for e-learning

30

17

16

16

16

16

since the beginning of FY

97

114

130

146

162

178

(Progression rate：%)

(46.2%)

(54.3%)

(61.9%)

(69.5%)

(77.1%)

(84.8%)

◇New training contents released in July (28 pcs)

For training planner

Teambuilding

Basics of training plans - Learn the basic theories

2

Give and receive feedback from subordinates to

2

supervisors to promote mutual understanding

and methods of effective training plans

among teams

Mental health

For mid-career employees

Mental health for young people - what individuals

2

Change attitudes to become the core of the

2

and organizations can do

team

SDGs

For trainer

SDGs training - Exploring organizational goals

2

Enhance training effectiveness by Behavioral

1

through experience

Economics

Career

1

Subordinate coaching and OJT

1

Self-discovery and think about the meaning of work

Improve the motivation of subordinates

Problem solving

Workplace reform and productivity

1

1

improvement

Improve problem-finding skills from different perspective

How to improve productivity

Marketing

1

Diversity promotion

1

How to predict the future of the industry

Create a workplace without child-care related bias

Presentation

1

Communication

1

Move the audience by 8-minutes story

Promote team communication

How to work

1

Leadership

1

Learn goal-achieving skills

Inclusive leadership

Statistics and Data Analysis

Compliance

1

(For young employees) Compliance as one

1

Information literacy training

member of an organization

OA/IT Skills

1

Customer service

1

Microsoft Office-Excel Power Query

Improve business skills for at exhibitions

Finance

1

Negotiation skills

1

Three financial statements for beginners

Improve research skills

For new and young employees

1

On-line presentation training

◇New videos released in July (16 pcs)

Data analysis and IT skills

Thinking skills

AI and Data application skills in the business field

8

Learning marketing strategy frameworks from

4

successful cases

CS/ Hospitality/Complaint handling

Subordinates' development

Analyze individual customers to improve the value of

1

Get the experience from interviews and

1

the customer experience

feedback

Sales

1

Etiquette / Work Basics

1

Improve your business negotiation skills

For young employees to accelerate personal growth

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Insource Co. Ltd. published this content on 01 August 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 01 August 2022 03:13:02 UTC.