MS&AD

SUSTAINABILITY REPORT 2022

INDEX Sustainability Report 2022

CEO Message

P.2

MS&AD Insurance Group and Sustainability

ESG Information

P.141

ESG Data / Reference Material

・Our Sustainability Approach

P.4

・MS&AD's Story of Value Creation and Business Models ・Targets (KPI) and Results

・ESG integration and sustainability approach ・Communication with Stakeholders

Governance

・Outline of the Group

P.145

P.167

・Initiatives

Our Sustainability Priorities

・Corporate Governance ・Compliance

・ERM and Risk Management ・Information Management

・Action on Climate Change

P.30

・Transaction Responsibilities ・Information Disclosure

・Improvement of sustainability of natural capital ・Implementing Activities and Dialog that

Respect Human Rights

・The Medium-Term Management Plan

Our Value Creation Approach

Third-Party Assurance

・Topics

P.74

P.224

・Products and services that contribute to achieving Sustainable Development Goals (SDGs)

・Impact of CSV Initiatives on society and our company ・Sustainability Contest

・Measures to Address New Risks Occurring in Line with Social Changes

・Loss prevention/mitigation through the utilization of data and AI

・Creation of a resilient and inclusive society (regional revitalization)

・Adaptation to a Society of Healthy Longevity ・Improvement of employee engagement

・Quality that Earns the Trust of Society

Editorial Policy

P.229

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HOME / Sustainability / CEO Message

CEO Message

The MS&AD Insurance Group (hereafter "Group") pledges in its Corporate

Philosophy (Mission) "to contribute to the development of a vibrant society and

help secure a sound future for the planet by enabling safety and peace of mind

through the global insurance and financial services business." The Group, in

collaboration with its stakeholders, has been making steady progress toward

realization of a "resilient and sustainable society" through its contributions to

resolution of social issues and the Creating Shared Value (CSV) initiative.

In the Medium-term Management Plan ("Medium-term Plan"), (FY2022-2025), we

state our aim to be a corporate group that will grow together with society as a

Platform Provider of Risk Solutions and will support the achievement of a resilient

and sustainable society. As basic strategies for realization of that objective, we have

set forth "Value (Creation of value)," "Transformation ( Business reforms)" and

"Synergy (Demonstration of Group synergy)."

With regard to "Sustainability," we have positioned this as one of the fundamentals

that support basic strategies under the Medium-term Plan. The Group has been

promoting initiatives, focusing as key priority issues on realization of "Symbiosis

with global environment (Planetary Health)," "Safe and secure society (Resilience),"

and "Happiness of diverse people (Well-being)," which are highly important for both the Group and our stakeholders.

In relation to "Symbiosis with global environment (Planetary Health)," we have been carrying out initiatives centering on "Action on climate

change (Carbon Neutral)" and "Improvement of sustainability of natural capital," which are closely related. With targets of 50% GHG emissions

reduction by FY2030 compared to the FY2019 level and net zero GHG emissions by FY2050, the Group has been promoting overall

decarbonization of society in collaboration with our stakeholders through provision of products and services in addition to our own initiatives to

reduce GHG emissions. Furthermore, we are providing solutions and products related to preservation of natural capital/biodiversity. In addition

to these initiatives, we will play a leading role in encouraging domestic and overseas companies and organizations to disclose their initiatives

through joining the Task force on Nature-related Financial Disclosures (TNFD). We have also integrated all of the activities relating to

environmental issues that we are addressing into the "MS&AD Green Earth Project." The Group, in close cooperation with our stakeholders, has

been carrying out initiatives with themes of conservation/restoration of natural environments, environmental load reduction, disaster prevention

and mitigation making the most of nature and regional revitalization.

For "Safe and secure society (Resilience)," we strive to contribute to the stable development of society by providing products/services that

respond to various risks accompanying changes in social structure and the development of new technologies. For example, in light of today's

rapidly increasing incidence of cyber risks, the Group enables not only compensation for economic loss but also peace of mind "before/after

compensation," such as damage prevention utilizing antivirus software applications, and support for countermeasures against information

leakage. To address natural disasters, we offer services for analyzing/assessing storm and flood risks, proposing disaster prevention/mitigation

as well as supporting early recovery and preventing the expansion of post-disaster damage. Through these services, we help to

prevent/minimize damage as well as offering direct compensation for damage due to natural disasters. Furthermore, we will keep working on

regional revitalization and hope to continue being valued as a Group that can be depended on by delivering solutions based on the Group's

versatility in responding to specific issues faced by particular regions.

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HOME / Sustainability / CEO Message

In order to address the issue "Happiness of diverse people (Well-being)," we have been promoting initiatives, centering on "Adaptation to a

society of healthy longevity," "Respect for human rights" and "Improvement of employee engagement." For "Healthy longevity society," we

provide products/services contributing to health promotion, prevention of pre-symptomatic disease /severe disease, extend human wealth for

living life more fully in a 100-year-life span era. For "Respect for human rights," we promote initiatives to respect human rights by introducing

Human rights due diligence, including the Group and its stakeholders. For "Improvement of employee engagement," we promote diverse and

flexible work styles for employees, such as making use of remote working, while supporting employees to develop self-reliant careers through

provision of the challenge post system and opportunities for re-skilling.

In addition to these initiatives, the Group is making strong efforts to diversify human resources increasing the proportion of females in

management positions and promoting D&I through active recruitment of mid-career employees and recruiting foreign students studying in

Japan. We strive to cultivate a corporate culture that is rich in variety of opinions and ideas, with diversity among decision-makers.

Recently, with surges in geopolitical risks and biodiversity loss added to the increasing severity of natural disasters and the pandemic, many

risks which could destabilize global security and safety have appeared. Accordingly, recognizing that the Group's collective experience and

capabilities as professionals in risk response, are becoming increasingly important, we are committed to resolving social issues through

fulfilling our role as a Platform Provider of Risk Solutions and growing with society.

October 2022

President & CEO

Noriyuki Hara

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HOME / Sustainability / MS&AD Insurance Group and Sustainability

MS&AD Insurance Group and Sustainability

MS&AD's Story of Value Creation and

Our Sustainability Approach

Business Models

ESG Integration and Sustainability

Targets（KPI） and Results

Approach

Communication with Stakeholders

Initiatives

004

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MS&AD Insurance Group Holdings Inc. published this content on 03 December 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 06 December 2022 11:01:04 UTC.