Ooredoo Qatar and P.I. Works have successfully completed the deployment of P.I. Works' Real-Time Special Event Handling (SEH) module during the FIFA World Cup 2022. The tournament, which took place between the of November 20, 2022 and the December 18, 2022, was attended by over 3 million people and is the first-ever FIFA World Cup™ to be supported by 5G technology. This increased the complexity of network management during the games and necessitated substantial network capacity improvements.

In order to deliver superior mobile service quality on Ooredoo Qatar's existing 5G network, real-time and automated network optimization was essential. P.I. Works' EXA and SEH modules, both of which were deployed during the event, were able to orchestrate the traffic load and optimize the network in real time. EXA, which is an AI-powered automation solution, enables this via automated network actions and the intelligent identification of any load imbalances or interference issues.

P.I. Works Real-Time SEH module was enabled for all 64 matches during the FIFA World Cup™, across 8 stadiums. The deployment boasts highly successful metrics, including over 17K automated network actions. This has resulted in improved user experiences for over 3 million attendees. Ooredoo Qatar was appointed as the official MEA telecoms operator of FIFA World Cup 2022™, providing connectivity to attendees and telecoms services to all media right licensees.

In the first 48 matches alone, around 533TB of mobile data and 136TB of Wi-Fi on Ooredoo Qatar's network had been used.