Open Text Corporation announced Cloud Editions (CE) 24.2 at its OpenText World Europe conference April 15-18. OpenText's innovations combine trusted information management solutions and data strategies with advanced artificial intelligence (AI) capabilities to make work smarter, safer, and simpler. Titanium X is OpenText's strategic product roadmap to be delivered by CE 25.2. New offerings in OpenText Business Clouds 24.2 include: OpenText Experience Cloud - OpenText Core Journey is now available to help customers better strategize, design, and execute customer communications effectively at scale for onboarding, compliance, and retention experiences.

OpenText Business Network Cloud - OpenText Trading Grid is now integrated with Oracle NetSuite and Microsoft Dynamics 365 to enable mid-sized enterprises to seamless manage connections across vendors. OpenText DevOps Cloud - OpenText Application Lifecycle Management is now integrated with SAP cloud to enable customers to speed up testing and accelerate SAP release cycles. OpenText IT Operations Cloud - OpenText OpsBridge has new open telemetry capabilities for application observation to drive better monitoring and real time insights across IT estate.

OpenText Cybersecurity Cloud - OpenText Fortify has a refreshed user experience for developers to seamlessly perform code vulnerability checks and security measures. OpenText NetIQ and OpenText Magellan is now integrated for better identity intelligence management. OpenText??

IT Operations Aviator, a private generative AI virtual assistant, is now integrated into OpenText?? SMAX. Formerly exclusive to ITSM users, this advanced service management solution now extends support to service desk agents.

With an AI agent capable of summarizing incoming tickets and offering solutions, agents can resolve issues more efficiently to heighten user satisfaction, improve productivity, and mitigate staffing challenges. OpenText?? Operations Bridge with Aviator adds a private intelligent assistant, powered by generative AI, that empowers every troubleshooter with a simple guided search interface to find the relevant information and resolution steps quickly.

By combining Aviator AI capabilities with Operations Bridge automation, organizations can deliver uninterrupted service and improve performance with less resources. As end-to-end software quality assurance becomes mission critical for large banks, auto manufacturers, biotech firms, and more, customers can now much more easily gain insights and pursue functional and performance testing faster with OpenText ValueEdge. OpenText??

Experience Aviator is now available on OpenText Exstream and TeamSite, integrating generative AI to enhance web and customer communication experiences. This update empowers customer experience leaders to maximize customer lifetime value and auto-generate relevant personalized customer material at scale. OpenText Axcelerate??

with Aviator is a new comprehensive Axcelerate eDiscovery solution designed to streamline legal investigations and inform case strategy effectively. The latest introduces generative AI capabilities, empowering legal departments and law firms to identify and summarize crucial documents and concepts swiftly and accurately. This enhancement aims to expedite investigations and review processes, ensuring timely and informed decision-making.

Business Technology: New offerings in OpenText?? Aviator Platforms 24.2 include: Open Text?? Aviator Core Analytics Database is a new SaaS enterprise-level data lake house that merges the power of OpenText Vertica's advanced database with the flexibility of a multi-tenant platform.

The new offering provides users with self-service insights, fostering better decision-making capabilities while lowering total cost of ownership and carbon footprint. OpenText?? Aviator Search now offers revolutionary capabilities in information extraction and enrichment across file formats, bolstered by advanced security features like generative AI and large language models.