GRI CONTENT INDEX
STATEMENT OF USE The Public Bank Group has reported the information in this GRI Content Index for the period from 1 January 2023 to 31 December 2023 with reference to the GRI Standards.
GRI 1 USED | GRI 1: Foundation 2021 | |||
GRI 2: GENERAL DISCLOSURE 2021 | ||||
Disclosure | Description | References in Annual Report 2023/ | Page Number | |
Sustainability Report 2023 | ||||
The Organisation and its Reporting Practices | ||||
2-1 | Organisational details | Corporate Profile | 4 | |
2-2 | Entities included in the organisation's | Sustainability Report - About Public Bank | 154 | |
sustainability reporting | Group's Sustainability Report 2023 | |||
2-3 | Reporting period, frequency and | Sustainability Report - About Public Bank | 154 | |
contact point | Group's Sustainability Report 2023 | |||
2-4 | Restatement of Information | Sustainability Report - Performance Data | 239 | |
2-5 | External Assurance | Sustainability Report - Limited Assurance | 273 | |
Report | ||||
Activities and Workers | ||||
2-6 | Activities, value chain and other | Corporate Profile | 4 | |
business relationships | ||||
Sustainability Report - About Public Bank | 154 | |||
Group's Sustainability Report 2023 | ||||
2-7 | Employees | Sustainability Report - Performance Data | 239 | (Workforce) |
Governance | ||||
2-9 | Governance structure and | Sustainability Report - Sustainability | 163 | |
composition | Governance | |||
Corporate Governance Overview Statement | 276 | |||
For further details, please refer to Corporate | ||||
Governance Report 2023 available on Public Bank's | ||||
corporate website at www.publicbankgroup.com | ||||
2-10 | Nomination and selection of the | Corporate Governance Overview Statement | 282 | (New Appoinment and |
highest governance body | Re-Appointment of | |||
For further details, please refer to Corporate | Director, and Re-Election | |||
Governance Report 2023 available on Public Bank's | of Directors) | |||
corporate website at www.publicbankgroup.com | ||||
Sustainai il ty o Rep rt
Bank For The People
261
SUSTAINABILITY REPORT
APPENDICES
GRI CONTENT INDEX
GRI 2: GENERAL DISCLOSURE 2021
Disclosure | Description | References in Annual Report 2023/ | Page Number | |
Sustainability Report 2023 | ||||
Governance | ||||
2-11 | Chair of the highest governance body | Corporate Governance Overview Statement | 278 | (Roles of Chairman, |
Managing Director/CEO | ||||
For further details, please refer to Corporate | and Non-Executive | |||
Governance Report 2023 available on Public Bank's | Directors) | |||
corporate website at www.publicbankgroup.com | ||||
2-12 | Role of the highest governance body | Sustainability Report - Sustainability | 163 | |
in overseeing the management of | Governance | |||
impacts | ||||
2-13 | Delegation of responsibility for | Sustainability Report - Sustainability | 163 | |
managing impacts | Governance | |||
2-14 | Role of the highest governance body | Sustainability Report - Sustainability | 163 | |
in sustainability reporting | Governance | |||
2-15 | Conflicts of interest | Corporate Governance Overview Statement | 276 | |
Ethics, Integrity and Trust | 308 | |||
2-16 | Communication of critical concerns | Sustainability Report - Sustainability | 163 | |
Governance | ||||
Corporate Governance Overview Statement | 276 | |||
For further details, please refer to Corporate | ||||
Governance Report 2023 available on Public Bank's | ||||
corporate website at www.publicbankgroup.com | ||||
2-17 | Collective knowledge of the highest | Sustainability Report - Theme 2: Proficient | 187 (Employee Engagement | |
governance body | Employees | and Development) | ||
Disclosures Aligned with TCFD | 225 | (Governance) | ||
Corporate Governance Overview Statement | 283 | (Directors' Training) | ||
For further details, please refer to Corporate | ||||
Governance Report 2023 available on Public Bank's | ||||
corporate website at www.publicbankgroup.com | ||||
2-18 | Evaluation of the performance of the | Corporate Governance Overview Statement | 284 | (Board Effectiveness |
highest governance body | Evaluation) | |||
For further details, please refer to Corporate |
Governance Report 2023 available on Public Bank's corporate website at www.publicbankgroup.com
262
Public Bank Berhad | 2023 Integrated Annual Report
Sustainai il ty o Rep rt
GRI 2: GENERAL DISCLOSURE 2021
Disclosure | Description | References in Annual Report 2023/ | Page Number |
Sustainability Report 2023 | |||
Governance | |||
2-19 | Remuneration policies | Sustainability Report - Theme 2: Proficient | 187 (Employee Engagement |
Employees | and Development) | ||
Corporate Governance Overview Statement | 287 (Remuneration Policy | ||
& Practice) | |||
For further details, please refer to Corporate | |||
Governance Report 2023 available on Public Bank's | |||
corporate website at www.publicbankgroup.com | |||
2-20 | Process to determine remuneration | Corporate Governance Overview Statement | 287 (Remuneration Policy & |
Practice) | |||
Notice of Public Bank 58th Annual General | 372 | ||
Meeting | |||
For further details, please refer to Corporate | |||
Governance Report 2023 available on Public Bank's | |||
corporate website at www.publicbankgroup.com | |||
Strategy, Policies and Practices | |||
2-22 | Statement on sustainable development | Chairman's Statement | 18 |
strategy | |||
Review by Managing Director/Chief Executive | 22 | ||
Officer | |||
2-23 | Policy commitments | Sustainability Report - Progress towards | 160 |
Sustainability Commitments | |||
Sustainability Report - Theme 2: Proficient | 184 | ||
Employees | |||
Sustainability Report - Theme 4: Principled | 213 | ||
Conduct | |||
Ethics, Integrity and Trust | 308 | ||
2-24 | Embedding policy commitments | Sustainability Report - Progress towards | 160 |
Sustainability Commitments | |||
Sustainability Report - Theme 2: Proficient | 184 | ||
Employees | |||
Sustainability Report - Theme 4: Principled | 213 | ||
Conduct | |||
Ethics, Integrity and Trust | 308 | ||
Bank For The People
263
SUSTAINABILITY REPORT
APPENDICES
GRI CONTENT INDEX
GRI 2: GENERAL DISCLOSURE 2021
Disclosure | Description | References in Annual Report 2023/ | Page Number |
Sustainability Report 2023 | |||
Strategy, Policies and Practices | |||
2-25 | Processes to remediate negative | Sustainability Report - Stakeholder | 164 |
impacts | Engagement | ||
2-26 | Mechanisms for seeking advice and | Sustainability Report - Theme 2: Proficient | 187 (Employee Engagement |
raising concerns | Employees | and Development) | |
Ethics, Integrity and Trust | 310 (Whistleblowing Policy | ||
and Procedures) | |||
2-27 | Compliance with laws and regulations | Sustainability Report - Theme 4: Principled | 217 (Governance and |
Conduct | Business Ethics) | ||
Sustainability Report - Performance Data | 239 (Workforce), 249 | ||
(Customers) | |||
2-28 | Membership associations | Sustainability Report - Stakeholder | 168 (Contributing to the |
Engagement | Industry) | ||
Stakeholder Engagement | |||
2-29 | Approach to stakeholder engagement | Sustainability Report - Stakeholder | 164 |
Engagement | |||
Corporate Governance Overview Statement | 293 (MCCG 2021 Principle | ||
C: Integrity in Corporate | |||
Reporting and Meaningful | |||
For further details, please refer to Corporate | Relationship with | ||
Governance Report 2023 available on Public Bank's | Stakeholders) | ||
corporate website at www.publicbankgroup.com | |||
2-30 | Collective bargaining agreements | Sustainability Report - Theme 2: Proficient | 185 (Diversity and Inclusion) |
Employees | |||
Sustainability Report - Performance Data | 239 (Workforce) | ||
264
Public Bank Berhad | 2023 Integrated Annual Report
Sustainai il ty o Rep rt
GRI 3: MATERIAL TOPICS 2021
Disclosure | Description | References in Annual Report 2023/ | Page Number | |
Sustainability Report 2023 | ||||
3-1 | Process to determine material topics | Sustainability Report - Materiality Assessment | 169 | |
3-2 | List of material topics | Sustainability Report - Materiality Assessment | 169 | |
Material Matters: Community Empowerment | ||||
GRI 3: | 3-3 | Management of material | Sustainability Report - Theme 3: | 205 (Community |
Material Topics | topics | Prosperous Customers and Communities | Empowerment) | |
2021 | ||||
GRI 201: | 201-1 | Direct economic value | Distribution of Value Added | 34 |
Economic | generated and distributed | |||
Performance | Financial Highlights | 66 | ||
2016 | ||||
Sustainability Report - Theme 3: | 205 (Community | |||
Prosperous Customers and Communities | Empowerment) | |||
Sustainability Report - Performance Data | 252 (Community) | |||
For further details, please refer to Annual | ||||
Report 2023 - Financial Statements available | ||||
on Public Bank's corporate website at | ||||
www.publicbankgroup.com | ||||
201-2 | Financial implications and | Sustainability Report - Disclosures Aligned | 231 (Managing the | |
other risks and | with TCFD | Resultant Risks | ||
opportunities due to | Manifesting from | |||
climate change | Climate Change) | |||
201-3 | Defined benefit plan | The Public Bank Group complies with Malaysia's retirement obligations | ||
obligations and other | and has a separate additional retirement scheme for its long serving | |||
retirement plans | employees | |||
For further details, please refer to Annual Report 2023 - Financial Statements | ||||
available on Public Bank's corporate website at www.publicbankgroup.com | ||||
201-4 | Financial assistance | The Public Bank Group is unable to disclose the information due to | ||
received from | confidentiality constraints | |||
Government | ||||
Bank For The People
265
SUSTAINABILITY REPORT
APPENDICES
GRI CONTENT INDEX
GRI 3: MATERIAL TOPICS 2021
Disclosure | Description | References in Annual Report 2023/ | Page Number | ||
Sustainability Report 2023 | |||||
Material Matters: Carbon Emissions, Climate Change Resilience | |||||
GRI 3: | 3-3 | Management of | Sustainability Report - Theme 1: Protecting | 171 | (Climate Change |
Material Topics | material topics | the Environment | Resilience), 172 (Carbon | ||
2021 | Emissions) | ||||
GRI 305: | 305-1 | Direct (scope 1) GHG | Sustainability Report - Theme 1: Protecting | 172 | (Carbon Emissions) |
Emissions 2016 | emissions | the Environment | |||
Sustainability Report - Performance Data | 252 | (Environment) | |||
Sustainability Report - Disclosures Aligned | 238 | (Metrics and | |||
with TCFD | Targets) | ||||
305-2 | Energy indirect (scope 2) | Sustainability Report - Theme 1: Protecting | 172 | (Carbon Emissions) | |
GHG emissions | the Environment | ||||
Sustainability Report - Performance Data | 252 | (Environment) | |||
Sustainability Report - Disclosures Aligned | 238 (Metrics and Targets) | ||||
with TCFD | |||||
305-3 | Other indirect (scope 3) | Sustainability Report - Theme 1: Protecting | 172 | (Carbon Emissions) | |
GHG emissions | the Environment | ||||
Sustainability Report - Performance Data | 252 | (Environment) | |||
Sustainability Report - Disclosures Aligned | 238 | (Metrics and | |||
with TCFD | Targets) | ||||
305-4 | GHG emissions intensity | Sustainability Report - Theme 1: Protecting | 172 | (Carbon Emissions) | |
the Environment | |||||
Sustainability Report - Performance Data | 252 | (Environment) | |||
Sustainability Report - Disclosures Aligned | 238 | (Metrics and | |||
with TCFD | Targets) | ||||
305-5 | Reduction of GHG | Sustainability Report - Theme 1: Protecting | 172 | (Carbon Emissions) | |
emissions | the Environment | ||||
Sustainability Report - Performance Data | 252 | (Environment) | |||
Sustainability Report - Disclosures Aligned | 227 | (Strategy) | |||
with TCFD | |||||
266
Public Bank Berhad | 2023 Integrated Annual Report
Sustainai il ty o Rep rt
GRI 3: MATERIAL TOPICS 2021
Disclosure | Description | References in Annual Report 2023/ | Page Number | ||
Sustainability Report 2023 | |||||
Material Matters: Resource Management | |||||
GRI 3: | 3-3 | Management of material | Sustainability Report - Theme 1: Protecting | 175 | (Resource |
Material Topics | topics | the Environment | Management) | ||
2021 | |||||
GRI 302: | 302-1 | Energy consumption within | Sustainability Report - Theme 1: Protecting | 175 | (Resource |
Energy 2016 | the organisation | the Environment | Management) | ||
Sustainability Report - Performance Data | 252 | (Environment) | |||
302-3 | Energy intensity | Sustainability Report - Theme 1: Protecting | 175 | (Resource | |
the Environment | Management) | ||||
Sustainability Report - Performance Data | 252 | (Environment) | |||
302-4 | Reduction of energy | Sustainability Report - Theme 1: Protecting | 175 | (Resource | |
consumption | the Environment | Management) | |||
Sustainability Report - Performance Data | 252 | (Environment) | |||
GRI 303: | 303-3 | Water withdrawal | Sustainability Report - Theme 1: Protecting | 175 | (Resource |
Water and | the Environment | Management) | |||
Effluents 2018 | |||||
303-4 | Water discharge | Not applicable. Water discharge is managed by municipalities. | |||
303-5 | Water consumption | Sustainability Report - Theme 1: Protecting | 175 | (Resource | |
the Environment | Management) | ||||
Sustainability Report - Performance Data | 252 | (Environment) | |||
GRI 306: | 306-2 | Management of significant | Sustainability Report - Theme 1: Protecting | 175 | (Resource |
Waste 2020 | waste-related impact | the Environment | Management) | ||
306-4 | Waste diverted from | Sustainability Report - Theme 1: Protecting | 175 | (Resource | |
disposal | the Environment | Management) | |||
Sustainability Report - Performance Data | 252 | (Environment) | |||
Bank For The People
267
SUSTAINABILITY REPORT
APPENDICES
GRI CONTENT INDEX
GRI 3: MATERIAL TOPICS 2021
Disclosure | Description | References in Annual Report 2023/ | Page Number | ||
Sustainability Report 2023 | |||||
Material Matter: Sustainable Supply Chain | |||||
GRI 3: | 3-3 | Management of material | Sustainability Report - Theme 1: Protecting | 182 | (Sustainable Supply |
Material Topics | topics | the Environment | Chain) | ||
2021 | |||||
GRI 204: | 204-1 | Proportion of spending on | Sustainability Report - Theme 1: Protecting | 182 | (Sustainable Supply |
Procurement | local suppliers | the Environment | Chain) | ||
Practices 2016 | |||||
Sustainability Report - Performance Data | 251 | (Suppliers) | |||
GRI 308: | 308-1 | New suppliers that were | Sustainability Report - Theme 1: Protecting | 182 | (Sustainable Supply |
Supplier | screened using | the Environment | Chain) | ||
Environmental | environmental criteria | ||||
Assessment | Sustainability Report - Performance Data | 251 | (Suppliers) | ||
2016 | |||||
308-2 | Negative environmental | Sustainability Report - Theme 1: Protecting | 182 | (Sustainable Supply | |
impacts in the supply | the Environment | Chain) | |||
chain and actions | |||||
GRI 414: | 414-1 | New suppliers that were | Sustainability Report - Theme 1: Protecting | 182 | (Sustainable Supply |
Supplier Social | screened | the Environment | Chain) | ||
Assessment | using social criteria | ||||
2016 | Sustainability Report - Performance Data | 251 | (Suppliers) | ||
414-2 | Negative social impacts in | Sustainability Report - Theme 1: Protecting | 182 | (Sustainable Supply | |
the supply chain and | the Environment | Chain) | |||
actions taken | |||||
Material Matter: Employee Engagement and Development | |||||
GRI 3: | 3-3 | Management of material | Sustainability Report - Theme 2: Proficient | 187 | (Employee |
Material Topics | topics | Employees | Engagement and | ||
2021 | Development) | ||||
GRI 401: | 401-1 | New employee hires and | Sustainability Report - Theme 2: Proficient | 187 | (Employee |
Employment | employee turnover | Employees | Engagement and | ||
2016 | Development) | ||||
Sustainability Report - Performance Data | 239 | (Workforce) | |||
401-2 | Benefits provided to | Sustainability Report - Theme 2: Proficient | 192 | (Human and Labour | |
full-time | Employees | Rights) | |||
employees that are not | |||||
provided to temporary or | |||||
part time employees | |||||
401-3 | Parental leave | Sustainability Report - Performance Data | 239 | (Workforce) | |
268
Public Bank Berhad | 2023 Integrated Annual Report
Sustainai il ty o Rep rt
GRI 3: MATERIAL TOPICS 2021
Disclosure | Description | References in Annual Report 2023/ | Page Number | ||
Sustainability Report 2023 | |||||
Material Matter: Employee Engagement and Development | |||||
GRI 404: | 404-1 | Average hours of training | Sustainability Report - Performance Data | 239 | (Workforce) |
Training and | per year per employee | ||||
Education 2016 | |||||
404-2 | Programmes for upgrading | Sustainability Report - Theme 2: Proficient | 187 | (Employee | |
employee skills and | Employees | Engagement and | |||
transition assistance | Development) | ||||
programme | |||||
Sustainability Report - Performance Data | 239 | (Workforce) | |||
404-3 | Percentage of employees | Sustainability Report - Theme 2: Proficient | 187 | (Employee | |
receiving regular | Employees | Engagement and | |||
performance and career | Development) | ||||
development reviews | |||||
Material Matter: Diversity and Inclusion | |||||
GRI 3: | 3-3 | Management of | Sustainability Report - Theme 2: Proficient | 185 | (Diversity and |
Material Topics | material topics | Employees | Inclusion) | ||
2021 | |||||
GRI 405: | 405-1 | Diversity of | Board of Directors' Profile | 130 | |
Diversity and | governance bodies and | ||||
Equal | employees | Group Management Profile | 140 | ||
Opportunity | |||||
2016 | Sustainability Report - Theme 2: Proficient | 185 | (Diversity and | ||
Employees | Inclusion) | ||||
Sustainability Report - Performance Data | 239 | (Workforce) | |||
Corporate Governance Overview Statement | 281 | (Gender Diversity) | |||
405-2 | Ratio of basic salary and | Sustainability Report - Theme 2: Proficient | 185 | (Diversity and | |
remuneration of women to | Employees | Inclusion) | |||
men | |||||
Sustainability Report - Performance Data | 239 | (Workforce) | |||
GRI 406: | 406-1 | Incidents of discrimination | No reported cases of discrimination in 2023. | ||
Non- | and corrective actions | ||||
discrimination | taken | ||||
2016 | |||||
Bank For The People
269
SUSTAINABILITY REPORT
APPENDICES
GRI CONTENT INDEX
GRI 3: MATERIAL TOPICS 2021
Disclosure | Description | References in Annual Report 2023/ | Page Number | ||
Sustainability Report 2023 | |||||
Material Matter: Human Rights and Labour Rights | |||||
GRI 3: | 3-3 | Management of material | Sustainability Report - Theme 2: Proficient | 192 | (Human and Labour |
Material Topics | topics | Employees | Rights) | ||
2021 | |||||
GRI 403: | 403-1 | Occupational health and | Sustainability Report - Theme 2: Proficient | 192 | (Human and Labour |
Occupational | safety management system | Employees | Rights) | ||
Health and | |||||
Safety 2018 | |||||
403-2 | Hazard identification, risk | Sustainability Report - Theme 2: Proficient | 192 | (Human and Labour | |
assessment and incident | Employees | Rights) | |||
system | |||||
403-3 | Occupational health | Sustainability Report - Theme 2: Proficient | 192 | (Human and Labour | |
services | Employees | Rights) | |||
403-4 | Worker participation, | Sustainability Report - Theme 2: Proficient | 192 | (Human and Labour | |
consultation, | Employees | Rights) | |||
and communication on | |||||
occupational health and | |||||
safety | |||||
403-5 | Worker training on | Sustainability Report - Theme 2: Proficient | 192 | (Human and Labour | |
occupational health and | Employees | Rights) | |||
safety | |||||
403-6 | Promotion of worker health | Sustainability Report - Theme 2: Proficient | 192 | (Human and Labour | |
Employees | Rights) | ||||
403-7 | Prevention and mitigation | Sustainability Report - Theme 1: Protecting | 182 | (Sustainable Supply | |
of occupational health and | the Environment | Chain) | |||
safety impacts directly | |||||
linked by business | Sustainability Report - Theme 2: Proficient | 192 | (Human and Labour | ||
relationships | Employees | Rights) | |||
403-9 | Work-related injuries | Sustainability Report - Theme 2: Proficient | 192 | (Human and Labour | |
Employees | Rights) | ||||
Sustainability Report - Performance Data | 239 | (Workforce) | |||
GRI 407: | 407-1 | Operations and suppliers | Sustainability Report - Theme 1: Protecting | 182 | (Sustainable Supply |
Freedom of | in which the right to | the Environment | Chain) | ||
Association and | freedom of association and | ||||
Collective | collective bargaining may | Sustainability Report - Performance Data | 239 | (Workforce) | |
Bargaining | be at risk | ||||
2016 | |||||
270
Public Bank Berhad | 2023 Integrated Annual Report
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Public Bank Bhd published this content on 17 April 2024 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 17 April 2024 10:03:28 UTC.