Singapore Post : Speedier Parcel Collection with POPS Mobile App

For Immediate Release

Other new features that will enhance overall online shopping experience include posting of parcels and payment services

Since the launch of SingPost's revolutionary POPStation service in April last year, SingPost has extended its network across Singapore to over 70 with approximately
5,800 lockers for 24/7 access. It is available to end-consumers at no additional cost, and under secured environment with centralised 24/7 CCTV surveillance. The network will be
expanded to 100 with the installation of another 20-odd smart locker stations by the end of FY2014/15, increasing availability for customers even further.

To provide an even better customer experience, SingPost has just rolled out several new features namely POPStation mobile app, posting of parcels, returning of parcels and payment for online purchases.

Ms Lim Ann Nee, Senior Vice President (Singapore Parcels) said: "To facilitate the growth of ecommerce in Singapore, SingPost has within a short period of 1.5 years innovated, built and expanded its network of POPStations from zero to 72. Partner eRetailers onboard includes popular brands like omigo, vPOST, adidas, Zalora, xiaomi, McDonalds and Taobao, with more customers in the pipeline. The POPStation offers an alternate delivery option and empowers consumers to collect their online purchases anytime of the day. The new features that we have rolled out today - POPStation mobile app, posting and payment services will make it even more convenient for our customers to do online shopping."
1. POPStation Mobile App
With a swipe on their smart gadgets, consumers can pick up their parcels even more quickly when they are within close proximity to the POPStation. This cool and
fun "air unlock" is one of the new features that POPStation mobile app offers. The
POPStation mobile app also allows consumers to track their POPStation parcels, receive alerts, manage their accounts or get information on the POPStation locations etc. Consumers can download the POPStation mobile app from the Apple Store. The android version will be rolled out soon.
2. Post @ POPStation
Today, consumers can purchase parcel delivery service 24/7 via our online booking service, www.ezy2ship.com. They can opt for courier collection or drop off at the
post office. With Post @ POPStation, they can drop off their parcels at the
POPStations 24/7 and at their convenience.
3. Payment upon collection @ POPStation
Consumers who have concerns about providing credit card details to eMerchants on the internet can now pay for their online purchases at the POPStation and collect
them on-the-spot with NETS or ez-link card. Credit card payment service will soon
be made available.
4. ezyReturn @ POPStation
Since April this year, customers can conveniently return their online purchases through the POPStation via ezyReturn service. Some of the partner e-Retailers
offering the ezyReturn service are Zalora, decathlon, adidas and omigo.
Added Ms Lim: "These new features will enhance overall customer experience for online shoppers. Going forward, we are working towards offering all Speedpost customers the option of receiving their parcels, both local and overseas purchases, via the POPStation."

The inventive POPStation provides convenient options that align with the way consumers work and live. It empowers customers as they can post, pay, return or pick up their online purchases anytime of the day and at their convenience. POPStation is strategically located islandwide and at very accessible places such as shopping malls, office buildings, sports and recreation centres, post offices and at community centres.
SingPost's POPStation offers many innovative benefits which include

 24/7 access at more than 70 locations across Singapore

 Available to consumers as alternate delivery option at no additional cost

 Secured environment with centralised 24/7 CCTV surveillance

 Private and secure - consumers will receive email and sms alerts, providing them a unique code to access their parcel

 Collect the parcels at a time that's convenient for one

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(Reg. No. 199201623M)

With its competencies in mail, logistics and e-commerce, SingPost is able to offer integrated e- commerce logistics solutions tailored to customers' needs. Having one of the largest multi- channel distribution networks in Singapore, regional operations in 13 countries and access to a global postal network of more than 220 countries/territories, SingPost is also well-positioned to provide end-to-end e-commerce logistics solutions such as warehousing, pick and pack, delivery and returns management for B2B, B2C and B2B4C customers in Singapore and the region.

SingPost won the UPU-approved World Mail Award for People Management in June 2013 and was ranked the top postal agency in an Accenture report in March 2013. SingPost also gained international acclaim when it was bestowed the Service Provider of the Year 2014 award by Postal Technology International. SingPost is the only company to win to the Universal Postal Union's EMS Cooperative award for its Speedpost courier service every year since 2001.

SingPost was listed on the Main Board of the Singapore Exchange in 2003. To learn more about

SingPost, please visit http://www.singpost.com/www.singpost.com.

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