The SSI Group (SSI) has named Jay Colfer as its new Chief Operating Officer (COO). The company said Colfer's new role will include responsibility for overall client experience including strategy, implementation, support and professional services. According to a release, Colfer returns to SSI after serving in the capacity of Chief Growth Officer for the company from 2015 to 2017. In his time away from the company, Colfer served as Chief Revenue Officer for Accela and Interim Chief Executive Officer for Acorn Credentialing Solutions.