On March 14, 2016, Martin O'Malley and Shawn Farshchi notified Support.com, Inc. of their resignations as members of the Company's Board of Directors and as members of all committees of the Board on which they served, effective immediately. The Director Resignations were not in connection with a disagreement relating to the Company's operations, policies or practices. On March 14, 2016, the Board appointed Elizabeth Fetter, age 57, and Lowell Robinson, age 67, to serve as directors of the Company, effective immediately.

Ms. Fetter and Mr. Robinson fill the vacancies created on the Board as a result of Mr. O'Malley's and Mr. Farshchi's resignations. In connection with election to the company Board, Ms. Fetter was appointed to the company Board's audit committee and strategy committee and Mr. Robinson was appointed to the company Board's audit committee and compensation committee.