Tranche Update on Support.com, Inc.'s Equity Buyback Plan announced on April 27, 2005.

Support.com, Inc. is a provides customer and technical support solutions. The Company's homesourcing model enables outsourced work to be delivered by people working from home, has been specifically designed for remote work, with attention to security, recruiting, training, delivery, and employee engagement. It provides outsourced customer support and cloud-based technology platforms to companies in multiple industry verticals. It serves clients in verticals such as media and communication, healthcare, retail, and technology with omnichannel programs that include voice, chat, and self-service. It offers technical support programs to its enterprise clients that are sold to the clients end customers. Its SUPERAntiSpyware software is a malware protection and removal software product available for the Windows OS on personal computers and tablets. The software is licensed on an annual basis, and is sold direct to consumers and businesses, or through re-sellers.