Life Anew

TOTO Guide

2021-2022

Corporate Message

Life Anew

To create a culture of comfortable, healthy living.

Since our founding, we have continuously pursued innovations

that offer greater wellness and comfort to daily life.

Honoring the trust that our customers and society place in us, TOTO remains dedicated to delivering products that offer inclusive functionality and respect for the environment. We embrace these values every day to create a future that

surpasses all expectations.

2000s

The history of

1990s

2002

TOTO GROUP

1980s

Entered into

agreement

1993

operational

1970s

1977

Remodeling Declaration

between TOTO,

DAIKEN, and

YKK AP

COMPANY HISTORY

Established

1970

TOTO's first

Strengthens fundamentals

1962

Changed

overseas

for pursuing the remodeling

joint venture

corporate

business

Formulated

company, in

1917

name to TOTO

Established

Company

KIKI LTD.

Indonesia

Mottos

Toyo Toki

Embarks on business

Company,

Limited

development in the

Americas

Focuses business

1999

on new housing

Embarks on business

development

Developed CEFIONTECT

in China and other

1993

technology

parts of Asia

Launched the

SMART TOILET NEOREST EX

PRODUCTS AND TECHNOLOGY

1980

Launched

WASHLET®

2001

1976

(SPRAY SEAT)

Launched CS series

1995

Launched Furopia

system bathroom with

water-saving,

Discovered

quick-drying KARARI

1914

noise-reducing

1988

photocatalytic super-

floor

Successfully developed Japan's

toilet

Started mass

1985

hydrophilicity (TOTO

first seated flush toilet

production

and the University of

Launched the

1981

of ceramic

Tokyo)

Shampoo Dresser

1963

Launched the

electrostatic chucks

(bathroom vanity

Developed Japan's

modular kitchen

suited for washing hair)

first prefabricated

design

bathroom modules

1946

(based on JIS

provisions)

Began faucet production

1989

1968

Cultural

1985

Founded TOTO

Launched bathroom

and Other

Publishing

vanity units

Activities

Opened GALLERY-MA

BUSINESS PROMOTION

Diversity

RESOURCES1993

Established SUNAQUA TOTO LTD. to provide a comfortable work environment for people with disabilities

1 TOTO Guide 2021-2022

2020s

2021

2010s

Announced New Shared

2018

Value Creation Strategy

TOTO WILL2030

2017

Anshin Remodeling

2014

Announced

Declaration

2010

Announced

TOTO WILL

2022

2009

Announced

TOTO Global

Environmental

2007

Announced

TOTO

Vision

Environmental

2006

Changed

TOTO V-Plan

Vision 2017

Advancement of

2017

2004

Established

Corporate

WILL 2022

name to

Established

TOTO Universal

2003

Design

TOTO LTD.

New

the Philosophy

Research

Advancement

Remodeling

System for

Center

of V-Plan

TOTO Group

Declaration

Management

2021

Embarks

on business

development in

Europe

2012

Launched Drake II 1G

2010

water-saving toilet in

the US

Launched AIR-IN

2008

SHOWER showerhead

Launched Restroom

2002

Item 01 (Universal

Design series of public

Launched NEOREST

toilets)

EX Series with built-in

TORNADO FLUSH

2011

2013

2017

Launched NEOREST NX globally

2017

Launched the Faucet 10 series of water faucets, distinguished by their sophisticated designs, to the global market

Launched Touchless

Faucets

Announced Globally

Unified Model

Launched WASHLET®

Launched Bedside

apricot with EWATER+

Flushable Toilet

electrolyzed

2009

water (containing

hypochlorous acid)

Launched the NEOREST

2004

Series/SE in Europe

2019

Launched Furopia

insulated thermal pot

Established experience

MAHOBIN bathtub

TOTO at Narita

Series

International Airport

Opened TOTO

2015

Museum

Established GALLERY

TOTO at Narita

International Airport

©DAICI ANO

2018

Obtained Platinum Kurumin accreditation

from the Ministry of Health,Labour and

Welfare as a company that supports

child-rearing

2019

Announced

2005

endorsement of

TCFD

Established the Kirameki

2011

Promotion Office to further

women's careers

Participation in the UN

Global Compact

2021

Joined RE100

Acquired SBT

Certification

CSR Activities

2004

Established the CSR

2008

Committee

Social Contribution

2006

Established the TOTO Water Environment Fund in mainland China

2005

Embarked on the TOTO Acorn Reforestation Project

Established the TOTO Water Environment Fund

WASHLET and "WASHLET logo" are registered trademark of TOTO LTD.

TOTO Guide 2021-2022

2

Businesses of TOTO

Global Housing Equipment Business

Japan Housing Equipment Business

The TOTO Group was manufacturing seated flush toilets at a time when public sewage systems were not yet widespread in Japan, and it has been instrumental in promoting healthy lifestyles. The TOTO Group has opened the door to new lifestyles by creating products such as the WASHLET®, the prefabricated bathroom module, and other bathroom and kitchen plumbing products.

Main Products in Japan

ToiletsPrefabricated bathroom modulesModular kitchensBathroom vanity units

Anshin

Remodeling Library

TOTO Remodeling Club Shops

Remodeling

Get helpful information!

Find a store you can trust!

- Provides examples of actual cases include

- Offers the pro shops recommended

price information online -

by TOTO -

http://su.toto.com/anshin-library

http://su.toto.com/anshin-shop

TOTO strives to further evolve remodeling by directly alleviating worries and concerns about renovations through 'visualization' and 'understanding' to give "Anshin" to customers.

Showrooms

Support Desk for Remodeling

See, touch and experience!

Feel free to ask for help anytime!

- Answers questions and concerns by phone or email -

- Proposes ideas for spaces and lets

Tel: 0120-1917-05 (Japan only)

you try products -

http://su.toto.com/anshin-support

http://su.toto.com/anshin-showroom

China & Asia Housing Equipment Business / Americas & Europe Housing Equipment Business

Our first move overseas was in 1977, when we entered the Indonesian market. Over the next 40 years we extended our network into many other markets around the world. In pursuing business development on a global scale, we are striving to enhance the comfort, hygiene, safety and security of bathroom and kitchen spaces throughout the world by working to develop products that bring a new sense of prosperity to the daily lives of customers in countries and regions each with their own unique environments and cultures.

Main Products Overseas

ToiletsWASHLET®WashbasinBathtubs

(SPRAY SEAT*)

* "Spray seat" is a generic name for an ordinary toilet seat equipped with a warm water-washing

New Business Domains

Advanced Ceramics Business

TOTO is rolling out its high-quality,high-precision advanced ceramics, including air bearings, electrostatic chucks, bonding capillaries, and receptacles, for the semiconductor, flat-panel display (FPD) manufacturing, and optical communication industries.

Electrostatic Chucks

Used in equipment to manufacture semiconductors for smartphones and personal computers

3 TOTO Guide 2021-2022

Philosophy System for TOTO Group

Common Group Philosophy

The Common Group Philosophy represents the inherited values of TOTO that are shared among employees and will be carried forward

➃ ➂ ➁ ➀

Company Mottos

The Company Mottos represent the thoughts of the founder to be passed down through the generations.

Company Mottos

TOTO Group Corporate

Philosophy

  • Take pride in your work, and strive to do your best
  • Quality and Uniformity
  • Service and Trust
  • Cooperation and Prosperity

into the future.

Vision for Business Activities

Our vision and mission are positioned as the course of our business activities that change in accordance with the demands of the times.

Our Corporate Philosophy, based on the thoughts of the founder to be passed down through the generations, communicates to all of our stakeholders the purpose for which our company exists, our business domains, and the type of company we aim to be.

Charter of TOTO Group Corporate Behavior

The Charter of TOTO Group Corporate Behavior stipulates the basic stance

of behavior of all people working for the TOTO Group to realize all stakeholders' satisfaction.

Vision

Toward a Dynamic, Vibrant and Excellent TOTO

Mission

Life Anew

Mid- or Long-TermManagement Plan NewSharedValueCreationStrategyTOTOWILL2030

New Shared Value Creation Strategy TOTO WILL2030

The TOTO Group formulated the New Shared Value Creation

TOTO's vision of Shared Value Creation

Strategy TOTO WILL2030 with a focus on achieving a carbon-neutral and sustainable society by 2050, and aims to realize a sustainable society and achieve clean, comfortable, and healthy lifestyles by 2030.

With the important material issues of Cleanliness and Comfort, Environment, and Relationships for achieving our corporate philosophy, we are making efforts to integrate CSR into management, aiming to create an enriched and comfortable future society that has no impact on the global environment and to achieve economic growth.

As a result of these efforts, we will contribute to the United Nations' Sustainable Development Goals (SDGs) through WILL2030.

Economic Value

Growth Strategy

WILL2030

Integration of

management and CSR

TOTO Global

Environmental

Vision

2030

Achieve clean, comfortable,

and healthy lifestyles Contribute to society and the environment

Cleanliness and

Environment

Comfort

Relationships

Now

2050

Achieve a carbon-neutral and sustainable society

Provide comfortable and

healthy lifestyles to all

Social Value/Environmental Value

TOTO Group Corporate Philosophy

The TOTO Group strives to be a great company trusted by people all around the world, and contributing to the betterment of society. To achieve our Corporate Philosophy, TOTO will:

Create an enriched and more comfortable lifestyle and culture built on our plumbing products.

Pursue customer satisfaction by exceeding expectations with our products and services.

Provide high-quality products and services through ongoing research and development.

Protect the global environment by conserving finite natural resources and energy.

Create an employee friendly work environment that respects the individuality of each employee.

Materiality (the important issues)

Cleanliness and Comfort

Environment

Relationships

TOTO Guide 2021-2022

4

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TOTO Ltd. published this content on 23 September 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 29 September 2021 15:21:05 UTC.