11.02.2023

Investor presentation

Nasdaq (TCX) | TSX (TC)

safe harbor statement

This presentation may contain forward-looking statements, relating to the Company's operations or to the environment in which it operates, which are based on Tucows Inc.'s operations, estimates, forecasts and projections. These statements are not guarantees of future performance and are subject to important risks, uncertainties and assumptions concerning future conditions that may ultimately prove to be inaccurate or differ materially from actual future events or results. A number of important factors could cause actual outcomes and results to differ materially from those expressed in these forward-looking statements. Consequently, investors should not place undue reliance on these forward-looking statements, which are based on Tucows Inc.'s current expectations, estimates, projections, beliefs and assumptions. These forward-looking statements speak only as of the date of this presentation and are based upon the information available to Tucows Inc. at this time. Tucows Inc. disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

2

table of contents

01

02

03

Quarterly business highlights

Page 4

Tucows

Page 8

Tucows Domains

Page 14

04

05

06

Wavelo

Page 18

Ting

Page 22

Resources

Page 28

3

Quarterly business

highlights

4

Tucows | Q3 and YTD business highlights

  • On track for overall 2023 guidance
  • New Three Year Credit Agreement for syndicated loan signed 9/26
  • Continued repayments on syndicated loan balance of $6.5m
  • Cash flow positive<2 years from launch
  • Very strong year over year growth in Revenue (174%), Margin (176%) and Adjusted EBITDA (566%)
  • YTD Adjusted EBITDA already at upper level of 2023 guidance
  • Return to normalized business trajectory
  • Domains under management and transactions up year over year
  • Year over year and quarter over quarter growth in Revenue (1.3% YoY), Margin (1.1% YoY) and Adjusted EBITDA (5.1% YoY)
  • Strong year over year Revenue (17.4%) and Gross Margin (20%) growth
  • Best quarter in the last seven for new subscribers
  • Partner market of 315,000 serviceable addresses announced (Memphis)

5

Tucows | quarterly business highlights

Quarterly KPI summary

Operating Statistics

(Amounts in thousands)

QUARTERLY

Q3/23 Q2/23 Q1/23 Q4/22 Q3/22 Q2/22 Q1/22

YTD

ANNUAL

2023

2022

2021

TING INTERNET

Internet Subscribers under management3

41.1

38.6

36.7

34.5

32.6

30.3

27.8

41.1

34.5

25.5

Internet Subscribers under management - Net additions

2.6

1.9

2.2

2.0

2.3

2.5

2.3

6.7

9.0

10.1

Owned Infrastructure Serviceable Addresses1,3,5

114.5

109.3

101.2

95.8

89.8

85.5

81.1

114.5

95.8

75.9

Owned Infrastructure Serviceable Addresses - Net

5.2

8.1

5.4

6.0

4.3

4.4

5.2

18.7

19.9

26.6

additions1,3,5

Partner Infrastructure Serviceable Addresses1,5

25.4

21.1

19.4

19.1

18.7

18.2

17.0

25.4

19.1

15.2

Partner Infrastructure Serviceable Addresses - Net

4.3

1.7

0.3

0.4

0.5

1.2

1.8

6.3

3.9

4.9

additions1,5

Fiber Capital Expenditures - Consumption2

$17,250

$21,800

$23,200

$23,600

$23,700

$24,900

$14,050

$62,250

$86,250

$56,200

TUCOWS DOMAIN SERVICES

Domains under management

24,543

24,429

24,483

24,390

24,504

24,844

25,020

24,543

24,390

25,163

Total new, renewal and transferred-in domain name

5,391

5,424

5,963

5,157

5,234

5,432

5,951

16,778

21,774

22,530

transactions4

  • Defined as premises to which Ting Owned Infrastructure or Ting partner infrastructure has the capability to provide a customer connection in a service area.

2 This includes all capital expenditures used to build and expand the Ting footprint, including construction and activation of the network and customers, capitalized labor, materials and acquisitions. The Company's life-to-date Fiber capex investment since February 2015 is $329.1 million, including the Blue Ridge Websoft, Cedar Holdings, and Simply Bits acquisitions, net of capex write-offs.

3 Internet Subscribers and Serviceable Addresses from Simply Bits are not included in Ting metrics.

4 Includes all transactions processed under our accreditations for our resellers and our retail brands, as well as transactions processed on behalf of other registrars using our platform.

5 Serviceable addresses were revised for Q1 2023 and Q4 2022 based on new address recognition methodology, resulting in a reduction of 419 Owned Infrastructure Serviceable Addresses and 420 Partner Infrastructure Serviceable Addresses.

6

Tucows | quarterly business highlights

Summary financial results

3 MONTHS ENDED September 30, 2023

($000s except per share amounts)

Q3 2023 (unaudited)

Q3 2022 (unaudited)

% Change

Total revenue

86,971

78,050

11.4%

Gross Profit

16,753

17,987

(6.9%)

Income Earned on Sale of Transferred Assets, Net

4,312

4,737

(9.0%)

Net Income (loss)

(22,772)

(7,981)

(185%)

Basic Net earnings (loss) per common share

(2.09)

(0.74)

(182%)

Adjusted EBITDA

4,472

7,879

(43%)

Net cash provided by operating activities

(6,993)

(1,008)

(588%)

7

Portfolio of tech businesses

Balancing cash generation with investment in long-term growth

8

Tucows | business structure

Corporate parent allocating capital

and providing efficient shared services to three subsidiary companies

DOMAIN SERVICES

Pioneer and leading provider in the global domain services market

PLATFORM SERVICES

FIBER INTERNET SERVICES

Internet service & mobile

Building and providing

network operating software that

in-demand services over

delivers customizable, human

fiber-to-the premise

solutions for communications

networks

service providers

9

Tucows | investment summary

Consistent revenue and cash flow generation + growth opportunities

through high volume, low-cost subscription services

DOMAIN SERVICES

PLATFORM SERVICES

FIBER INTERNET SERVICES

Reliable cash flow + global

A visible revenue stream

Outsized long-term growth

relationships + dominant

and strong growth

as an early mover in next

position in wholesale

potential in a critical and

generation telecom

domains market

underserved space

infrastructure & services

10

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Disclaimer

Tucows Inc. published this content on 02 November 2023 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 02 November 2023 22:02:33 UTC.