As of
'Crews worked tirelessly through the night, making significant progress in assessing damage and restoring power in the aftermath of these severe sprig nor'easter,' Unitil External Affairs Director
Unitil's outage map at Unitil.com/map will be updated regularly with estimated restoration times for specific outages throughout the region as crews work though the area. Should new outages occur, the map will update in real time with estimated restoration times for these issues as well as they become available.
Customers are reminded that in the event of downed wires, they should assume all cables and wires that have fallen or dangling are energized and stay away. Be sure to avoid wet ground or puddles near a downed line because water conducts electricity. In addition, keep away from all flooded and debris laden areas because they may be hiding downed lines. Stay in a safe place and avoid driving in damaged areas so you don't interfere with rescue and restoration efforts.
Unitil will be communicating throughout the event through Public Service Announcements (PSAs), our website, our customer call center and through the media. We also encourage customers to follow along with our storm updates via Facebook, our Twitter feed (@Unitil) and we will be providing real-time outage information online at unitil.com/map.
IMPORTANT NOTE FOR MEDIA:
Unitil asks that when reporting outage information, outlets time stamp the information. Outage numbers change hourly and we wish to make sure the information customers receive is consistent and understandable. Re-Tweets and re-posting of old information without referencing a time can create confusion.
Customers experiencing outages should call 1-888-301-7700 or report online at unitil.com/report-outage.
About Unitil
Contact:
Director, External Affairs
Tel: 603-773-6404
Email: omeara@unitil.com
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