Via Renewables : Investor Presentation, November 2023

Safe Harbor Statement

This presentation contains forward-looking statements that are subject to a number of risks and uncertainties, many of which are beyond our control. These forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the "Securities Act") and Section 21E of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), can be identified by the use of forward-looking terminology including "may," "should," "could," "likely," "will," "believe," "expect," "anticipate," "estimate," "continue," "plan," "intend," "project," or other similar words. Forward-looking statements appear in a number of places in this presentation. All statements, other than statements of historical fact, included in this presentation are forward-looking statements. The forward-looking statements include statements regarding the impacts of Winter Storm Uri, cash flow generation and liquidity, business strategy, prospects for growth and acquisitions, outcomes of legal proceedings, the timing, availability, ability to pay and implied amount of cash dividends and distributions on our Class A common stock and Series A Preferred Stock, future operations, financial position, estimated revenues and losses, projected costs, prospects, plans, objectives, beliefs of management, availability and terms of capital, competition, government regulation and general economic conditions. Although we believe that the expectations reflected in such forward-looking statements are reasonable, we cannot give any assurance that such expectations will prove correct.

The forward-looking statements in this presentation are subject to risks and uncertainties. Important factors that could cause actual results to materially differ from those projected in the forward- looking statements include, but are not limited to:

• our ability to remediate the material weakness in our internal control over financial reporting, the identification of any additional material weakness in the future or otherwise failing to maintain an effective system of internal controls;
• the ultimate impact of the Winter Storm Uri, including future benefits or costs related to ERCOT market securitization efforts, and any corrective action by the State of Texas, ERCOT, the Railroad Commission of Texas, or the Public Utility Commission of Texas;
• changes in commodity prices, the margins we achieve, and interest rates;
• the sufficiency of risk management and hedging policies and practices;
• the impact of extreme and unpredictable weather conditions, including hurricanes, heat waves and other natural disasters;
• federal, state and local regulations, including the industry's ability to address or adapt to potentially restrictive new regulations that may be enacted by public utility commissions;
• our ability to borrow funds and access credit markets;
• restrictions and covenants in our debt agreements and collateral requirements;
• credit risk with respect to suppliers and customers;
• our ability to acquire customers and actual attrition rates;
• changes in costs to acquire customers;
• accuracy of billing systems;
• our ability to successfully identify, complete, and efficiently integrate acquisitions into our operations;
• significant changes in, or new changes by, the independent system operators ("ISOs") in the regions we operate;
• competition; and
• the "Risk Factors" in our Annual Report on Form 10-K for the year ended December 31, 2022, and in our Quarterly Report on Form 10-Q for the quarter ending September 30, 2023, and in our other public filings and press releases.

You should review the Risk Factors and other factors noted throughout or incorporated by reference in this presentation that could cause our actual results to differ materially from those contained in any forward-looking statement. All forward-looking statements speak only as of the date of this presentation. Unless required by law, we disclaim any obligation to publicly update or revise these statements whether as a result of new information, future events or otherwise. It is not possible for us to predict all risks, nor can we assess the impact of all factors on the business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements.

In this presentation, we refer to Retail Gross Margin, EBITDA and Adjusted EBITDA, which are non-GAAP financial measures the Company believes are helpful in evaluating the performance of its business. Reconciliations of such non-GAAP measures to the relevant GAAP measures can be found in the Appendix.

Investors are advised that the Company does not furnish investor presentations on a Current Report on Form 8-K. Investors should consult the Company's website at viarenewables.com to review subsequent investor presentations.

Via Renewables at a Glance

Via Renewables, Inc.

Independent Retail Energy Services Provider

More than 20 Years of Dedicated Service to the Deregulated Energy Markets

Market Data as of November 2, 2023; Debt as of September 30, 2023 *Net Debt is Debt of $105 MM minus Cash of $45.1 MM

How Via Renewables Serves its Customers

Our Value Proposition to the Customer

Via's Geographical Diversity:

20 States and 103 Utility Service Territories

Residential Customer Equivalents (RCEs) as of September 30, 2023

Via Renewables Recent Developments

• Third Quarter Results
• • Net Income of $14.7MM
  • Achieved $12.8MM1 in Adjusted EBITDA
• Added approximately 24k RCEs in the third quarter through organic sales channel
• Average quarterly attrition rate has decreased to 3.1% compared to 4.0% for the same period last year
• Enhancing financially flexible while paying down debt and boosting liquidity since last quarter

1Adjusted EBITDA is a non-GAAP measure. Please refer to table A-1 for a reconciliation of Adjusted EBITDA

Cost Savings in Competitive Markets vs. Monopoly Markets

Customer Lifetime Value Strategy

Actively Managed Customer Base Drives Profitability

Managing Commodity Price Risk

Seasoned, in-house supply team provides a strong competitive advantage relative to our peers while providing risk mitigation

• Proven hedging strategy that has been refined over Via Renewables' 20 plus year history
• Demonstrated ability to manage through up-and-down commodity markets, extreme weather events, and down economies
• Disciplined risk management supports business strategy
• • Virtually all fixed price exposure is hedged
  • Variable hedging policy is based on individual market characteristics
  • Hedging policy is monitored closely by CFO and Risk Committee
• Risk management policy approved by syndicate banks and Board of Directors
• Over $237MM in available credit with wholesale suppliers1

1As of September 30, 2023

Conservative Capitalization Minimizes Risk

• $195 million syndicated credit facility
• $25 million subordinated debt - affiliate
• $105 million drawn1

1As of September 30, 2023 2Net Debt is Debt of $105 MM Minus Cash of $45.1 MM 3Adjusted EBITDA is a non-GAAP measure. Please refer to table A-1 for a reconciliation of Adjusted EBITDA