W.W. GRAINGER, INC. Company Snapshot (As of December 31, 2023)
W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom.
With $16.5B in sales, We Keep The World Working ® by serving customers worldwide with products delivered through innovative technology and deep customer relationships.
More than | More than | $1.2 billion | |
26,000 | 4.5 million | returned to Grainger | |
team members | active customers | shareholders through dividends | |
and share repurchases | |||
52 | $16.5 billion | |
consecutive years of | in sales in 2023 | |
dividend increases | ||
>30 million | More than | Grainger's common stock is listed |
on the New York Stock Exchange | ||
products offered | 5,000 | under the trading symbol |
globally | primary suppliers | GWW |
Total Company Customer End-Markets1
Total Company Product Assortment
30% | Manufacturing | 4% | Retail | |
16% | Government | 4% | Transportation | |
9% | Wholesale | 3% | Utilities | |
PERCENT OF | 8% | Commercial | 3% | Warehousing |
Services | 11% | Other 2 | ||
2023 SALES | 6% | Contractors | ||
6% | Healthcare |
PERCENT OF 2023 SALES
16% 10%
9% 8%
8% 6% 5%
Safety and Security
Material Handling
and Storage
Pumps, Plumbing,
and Test Equip.
Cleaning and
Maintenance
Metalworking
HVAC/R
Electrical
5% | Hand Tools |
4% | Power Tools |
4% | Specialty Brands |
3% | Fluid Power |
3% | Lighting |
2% | Power Transmission |
1% | Motors |
16% | Custom Products/Other |
Go-To-Market Business Models
To achieve our purpose, the Company operates under two business models that leverage our scale and supply chain to support customers of all types. Both the High-Touch Solutions and Endless Assortment models have unique value propositions that create a great experience for their customers.
HIGH-TOUCH SOLUTIONS N.A.3 | 2023 Revenue - $13.3 B | ENDLESS ASSORTMENT3 | 2023 Revenue - $2.9 B | |
CUSTOMER TYPE
Large to mid-size customers with highly complex operations/processes
SEGMENT VALUE PROPOSITION
Compelling value-added MRO solutions delivered through our team of specialists and curated digital experiences
NUMBER OF PRODUCTS ~2 million
PRIMARY GEOGRAPHIES North America
CUSTOMER TYPE
Smaller customers with less complex operations/processes
SEGMENT VALUE PROPOSITION
Business purchasing made easy through a streamlined and transparent online relationship that provides access to everything a customer needs
NUMBER OF PRODUCTS
>22 million (MonotaRO) and >13 million (Zoro)
PRIMARY GEOGRAPHIES
Japan, U.S.
- Customer end market results reflect the Company's current end market classification system implemented January 1, 2023. The new customer end market definitions primarily follows the North American Industry Classification System (NAICS) and will be used on a go forward basis.
- Includes industries that are not material individually, including hospitality, restaurants, property management and natural resources.
- Grainger's two reportable segments are High-Touch Solutions N.A. and Endless Assortment. The remaining businesses, which includes the Company's Cromwell business in the U.K., are classified as Other to reconcile to consolidated results. These businesses individually and in the aggregate do not meet the criteria of a reportable segment. Other accounted for approximately $0.3B of Total Company revenue for the full year December 31, 2023.
Our Purpose
SM
Our Principles
The following principles are at the heart of how we work -with one another, our customers, suppliers and communities.
Start with the | Act with | Win as | Embrace |
customer | intent | one team | curiosity |
Compete with | Invest in our | Do the | |
urgency | success | right thing |
Environmental, Social and Governance (ESG) Program
Creating a strong and sustainable business that does the right thing has guided Grainger for nearly 100 years and is reflected in our ESG program. We believe that a thoughtful ESG approach can help build resilient processes, keep team members more engaged, better serve customers and positively impact our communities and the environment. For more information on Grainger's ESG initiatives, see the annual ESG report available at www.GraingerESG.com
NEAR-TERM ESG PRIORITIES | |||
Customer | Diversity, | Energy and | Supplier |
sustainability | equity and | ||
emissions | diversity | ||
solutions | inclusion | ||
Awards and Recognition
Grainger is honored to be recognized by influential publications and organizations around the world as a responsible company and a top place to work.
A- rating
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Company Headquarters | Websites | |
W.W. Grainger, Inc. | www.grainger.com | |
100 Grainger Parkway | ESGgraingerESG.com | |
Lake Forest, Illinois 60045-5201 | Investor Relationsinvest.grainger.com | |
© 2024 W.W. Grainger, Inc. | 847.535.1000 | Media www.grainger.com/pressroom |
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W.W. Grainger Inc. published this content on 18 March 2024 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 20 March 2024 13:38:00 UTC.
