NYSE: GWW

Investor Presentation

Updated February 2024

Safe Harbor Statement and Non-GAAP Financial Measures

All statements in this communication, other than those relating to historical facts, are "forward-looking statements." Forward-looking statements can generally be identified by their use of terms such as "anticipate," "estimate," "believe," "expect," "could," "forecast," "may," "intend," "plan," "predict," "project," "will," or "would," and similar terms and phrases, including references to assumptions. Forward-looking statements are not guarantees of future performance and are subject to a number of assumptions, risks and uncertainties, many of which are beyond our control, which could cause actual results to differ materially from such statements. Forward-looking statements include, but are not limited to, statements about future strategic plans and future financial and operating results. Important factors that could cause actual results to differ materially from those presented or implied in the forward-looking statements include, without limitation: inflation, higher product costs or other expenses, including operational and administrative expenses; the impact of macroeconomic pressures and geopolitical trends, changes and events; a major loss of customers; loss or disruption of sources of supply; changes in customer or product mix; increased competitive pricing pressures; changes in third party practices regarding digital advertising; failure to enter into or sustain contractual arrangements on a satisfactory basis with group purchasing organizations; failure to develop, manage or implement new technology initiatives or business strategies, including with respect to Grainger's eCommerce platforms; failure to adequately protect intellectual property or successfully defend against infringement claims; fluctuations or declines in Grainger's gross profit margin; Grainger's responses to market pressures; the outcome of pending and future litigation or governmental or regulatory proceedings, including with respect to wage and hour, anti-bribery and corruption, environmental, regulations related to advertising, marketing and the Internet, consumer protection, pricing (including disaster or emergency declaration pricing statutes), product liability, compliance or safety, trade and export compliance, general commercial disputes, or privacy and cybersecurity matters; investigations, inquiries, audits and changes in laws and regulations; failure to comply with laws, regulations and standards, including new or stricter environmental laws or regulations; government contract matters; the impact of any government shutdown; disruption or breaches of information technology or data security systems involving Grainger or third parties on which Grainger depends; general industry, economic, market or political conditions; general global economic conditions including tariffs and trade issues and policies; currency exchange rate fluctuations; market volatility, including price and trading volume volatility or price declines of Grainger's common stock; commodity price volatility; facilities disruptions or shutdowns; higher fuel costs or disruptions in transportation services; outbreaks of pandemic disease or viral contagions; natural or human induced disasters, extreme weather and other catastrophes or conditions; effects of climate change; failure to execute on our efforts and programs related to environmental, social and governance matters; competition for, or failure to attract, retain, train, motivate and develop executives and key employees; loss of key members of management or key employees; loss of operational flexibility and potential for work stoppages or slowdowns if employees unionize or join a collective bargaining arrangement; changes in effective tax rates; changes in credit ratings or outlook; Grainger's incurrence of indebtedness or failure to comply with restrictions and obligations under its debt agreements and instruments; and other factors that can be found in our filings with the Securities and Exchange Commission, including our most recent periodic reports filed on Form 10-K and Form 10-Q, which are available on our Investor Relations website. Forward-looking statements are given only as of the date of this communication and we disclaim any obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise, except as required by law.

Additional information relating to certain non-GAAP financial measures referred to in this presentation is available in the appendix to this presentation, including: adjusted return on invested capital; adjusted gross profit, adjusted operating earnings, adjusted EBITDA; adjusted SG&A; daily sales; daily, organic daily sales; constant currency sales; daily, organic constant currency sales; constant currency sales in local days; daily, organic constant currency sales in local days; net leverage ratio; and free cash flow. This communication also includes certain non-GAAPforward-looking information (including, but not limited to slides 25-26 & 33 - 35). The Company believes that a quantitative reconciliation of such forward-looking information to the most comparable financial measure calculated and presented in accordance with GAAP cannot be made available without unreasonable efforts. A reconciliation of these non-GAAP financial measures would require the Company to predict the timing and likelihood of future restructurings, asset impairments, and other charges. Neither these forward-looking measures, nor their probable significance, can be quantified with a reasonable degree of accuracy. Accordingly, the most directly comparable forward-looking GAAP measures are not provided. Forward-lookingnon-GAAP financial measures provided without the most directly comparable GAAP financial measures may vary materially from the corresponding GAAP financial measures.

© 2024 W.W. Grainger, Inc.

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© 2024 W.W. Grainger, Inc.

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A leading broad line distributor of MRO products and services determined to Keep the World Working® through innovative technology solutions and deep customer relationships

1927

Largest 52 years

Company

MRO distributor in

of consecutive dividend

founded

North America

increases

1.8%

Other

17.7%

80.5%

Endless

High-Touch

Assortment

Solutions - N.A.

$16.5B

Total Company

FY 2023

>4.5M

Active

customers

>26K

Team members

>30M

Products offered

globally

34

Distribution

centers

Note: All metrics are for the year ended December 31, 2023, unless otherwise noted.

© 2024 W.W. Grainger, Inc.

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MRO customers have two basic needs …

Customers looking for a partner that can deliver

  • but these needs show up differently across customers

Large customers with

Small customers with

high complexity

low complexity

Flawless experience

Tangible value

Have what I need

Make it easy to find

Get it to me fast, accurately

Make it easy for me to receive, pay, return

Know my business

Simplify my purchasing process Provide tangible cost savings Help me reduce my inventory

E.g., a global manufacturer looking for a multi-channel,end-to-end MRO partner

E.g., a local job shop looking for a one-stop, online platform

© 20242 W.W. Grainger, Inc.

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Our two go-to- market models

serve these varied

customers needs

HIGH-TOUCH SOLUTIONS N.A.

CUSTOMER TYPE

Large to mid-size customers with highly complex operations/processes

SEGMENT VALUE PROPOSITION

Compelling value-added MRO solutions delivered through our team of specialists and curated digital experiences

PRIMARY GEOGRAPHIES

North America

INVESTOR DAY THEME

ENDLESS ASSORTMENT

CUSTOMER TYPE

Smaller customers with less complex operations/processes

SEGMENT VALUE PROPOSITION

Business purchasing made easy through a streamlined and transparent online relationship that provides access to everything a customer needs

PRIMARY GEOGRAPHIES

Japan, USA

© 20242 W.W. Grainger, Inc.

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Each segment has a unique delivery model …

High-Touch Solutions N.A.

Endless Assortment

Relationships

Representatives

Digital

Nearly 4,000 sales

representatives coupled with

digital solutions driving deep

Sales & Service

customer relationships

Digital Channels

Physical Channels

Origination

36% of orders

23% of orders

18% of orders

15% of orders

8% of orders

Website

EDI/ePro

KeepStock

Phone

Branch

Curated product

Integrated software

Vending and

Strong technical knowledge

information and

in customer's

inventory

across a wide range of

search

purchasing process

management

product categories

Fulfilment

Direct-to-Customer

Physical Pickup

69% of

18% of

13% of

orders

orders

orders

Footprint

Distribution Centers (DCs)

KeepStock

Branch Network

21 DCs

5 DCs

2 DCs

1 DC

United States

(1)

Canada

Mexico

Puerto Rico

311 Branches

32 Branches

16 Branches

3 Branches

Note: All metrics are for the year ended December 31, 2023, unless otherwise noted.

(1) Branch count includes branches, on-site, and will-call express locations.

Origination Relationships

Footprint Fulfilment

Primarily

Digital

Website

Distribution

Centers

+

3rd Party

Partners

  • >22M available SKU's
  • 4 DC's

MonotaRO Background

  • Started in 2000 as a JV between Grainger and Sumitomo
  • GWW owns ~51% stake
  • Publicly traded in Japan (TSE: 3041); Market Cap ~$5.4B

Digital solutions and

marketing to build strong relationships

Streamlined search

and transactional

experience

Expansive assortment across all business-to- business categories at competitive prices

  • >13M available SKU's
  • Leverages High-Touch Solutions - U.S distribution centers

© 2024 W.W. Grainger, Inc.

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  • connecting a broad assortment of MRO products to a diversified customer base

Total Company Product Assortment

Total Company Customer End-Markets(1)

Safety & Security

Material Handling & Storage

Pumps, Plumbing, & Test Equip.

Cleaning & Maintenance

Metalworking & Supplies

HVAC / R

Electrical

Hand Tools

6%

5%

5%

16%

10%

9%

8%

8%

Manufacturing

Government

Wholesale

Commercial Services

Contractors

Healthcare

30%

16%

9%

8%

6%

6%

Power Tools

4%

Percent of

Retail

4%

Percent of

Specialty Brands

Lighting

Fluid Power

Power Transmission

Motors

Custom Products/Other

4%

3%

3%

2%

1%

2023 Sales

16%

Transportation

Utilities

Warehouseing

Other(2)

2023 Sales

4%

3%

3%

11%

Note: All metrics are for the year ended December 31, 2023, unless otherwise noted.

  1. Customer end market results reflect the Company's current end market classification system implemented January 1, 2023. The new customer end market definitions primarily follows the

North American Industry Classification System (NAICS) and will be used on a go forward basis.

© 2024 W.W. Grainger, Inc.

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  1. Includes industries that are not material individually, including hospitality, restaurants, property management and natural resources.

Investment

Highlights

© 2024 W.W. Grainger, Inc.

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Attractive investment thesis

1

2

3

Industry leader in large

Powerful customer value

Advantaged supply

and highly attractive

proposition, fueled by

chain furthering

market with opportunity

data and technology

competitive position

to capture share

4

5

Strong financial position

Purpose-driven culture

supporting growth and

supporting performance

disciplined return of

and commitment to

capital

ESG principles

© 2024 W.W. Grainger, Inc.

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Disclaimer

W.W. Grainger Inc. published this content on 29 February 2024 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 14 March 2024 12:05:47 UTC.