Whitehaven Coal : TAR-Complaints Register 2024 - March

#

Date of

Method

Category

Nature of Complaint

Tarrawonga response

Complaint

Community member from Boggabri called the complaints line

1

18/01/2024

Complaints

Blasting

regarding their concern after finding a shower screen broken in their

Tarrawonga called the complainant and explained that all blast monitors

line

home upon return from holidays. A neighbour had informed them

between site and Boggabri were compliant with approvals.

that TCM had blasted at 9am the previous day.

Complaints

Community member called the complaints line regarding a broken

Whitehaven Coal has contacted the complainant and has verified the cause

2

19/03/2024

Traffic

windscreen. A rock from a Haul truck had hit the windscreen while

of the incident. This has been resolved to the satisfaction of the

line

travelling on Blue Vale Road.

complainant.