Agilysys : CEO sits down with Global Gaming Business magazine
December 01, 2017 at 10:53 am EST
Share
Ramesh Srinivasan, President and CEO of Agilysys, is keenly focused on leveraging his comprehensive background in the gaming industry to drive the company forward as the industry's leading hospitality technology provider. He recently spoke with GGB Publisher, Roger Gros, at the Agilysys offices in Las Vegas.
Listen to the podcast
'Our philosophy and vision clearly is that we want to help our customers improve their guest experience and guest loyalty. With our products, we already provide a lot of information about guests, but we plan to do a lot more. Currently, the value of the guest is directly proportional to their spend. Agilysys' technology is capable of providing insight into whether a guest normally stays in your hotel on a discount day, or even on a premium day. Our technology delivers insights in terms of the actual profitability of the guest -their value not only in revenue terms, but also in profitability terms.
We are directly addressing the need for more robust guest information by rapidly increasing our engineering capacity. Today we have 50 percent more engineers than we had six months ago, and by the end of the year we will have twice as many as we had on March 31. This increase allows us to not only enhance our solutions, but also to enhance important integrations with other casino systems. There is a lot more depth and insight we can provide for customers in this area, and I think we, and the industry, will continue improving with every passing day.
We will do whatever we must to provide value to our customers so that they can increase their guest experience and loyalty. That is the only reason we are in business.'
Read the full story
Agilysys Inc. published this content on 01 December 2017 and is solely responsible for the information contained herein. Distributed by Public, unedited and unaltered, on 01 December 2017 15:51:08 UTC.
Original documenthttp://news.agilysys.com/hospitality/agilysys-ceo-sits-down-with-global-gaming-business-magazine/
Public permalinkhttp://www.publicnow.com/view/9E3E4154F892BD07994615E9CEF8FAABBBD8091E
Agilysys, Inc. is a provider of hospitality software that delivers cloud-native software-as-a-service (SaaS) and on-premises solutions for hotels, resorts, cruise lines, casinos, corporate foodservice management, restaurants, universities, stadiums, and healthcare. The Company offers software solutions to the hospitality industry, including point-of-sale (POS), property management (PMS), inventory and procurement, payments, and related applications, to manage the entire guest journey. It is a developer and marketer of software-enabled solutions and services to the hospitality industry, including software solutions with third-party hardware and operating systems; subscriptions and maintenance; and professional services. Its POS solutions include InfoGenesis, IG Flex, IG Kiosk, IG KDS, IG OnDemand, IG Quick Pay, IG Smart Menu, IG PanOptic Kiosk, and IG Digital Menu Board. Its PMS solutions include Agilysys LMS, Agilysys Versa, Agilysys Stay, and others.