[Attachment] Data analysis is helping the hospitality industry to add a personal touch to the total guest experience, and next-generation PMS tells the total guest story, says Trisha Littlejohn, director property management solutions, Agilysys.com
Advancements in technology have brought us unlimited convenience, forever changing the way we interact with hotel brands and guests.
This change is what drives guests to expect different and unique experiences from the hospitality industry.
Every technology touchpoint could be a make-or-break experience - an opportunity to win or lose guest satisfaction.
In response, hotels are investing in a range of technologies that extend their Property Management System (PMS) to enable more immediate and personal engagement.
Agilysys Inc. published this content on 03 January 2017 and is solely responsible for the information contained herein. Distributed by Public, unedited and unaltered, on 03 January 2017 21:57:08 UTC.
Original documenthttp://www.agilysys.com/company/news-and-events/2017/1/pms-top-trends
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Agilysys, Inc. is a provider of hospitality software that delivers cloud-native software-as-a-service (SaaS) and on-premises solutions for hotels, resorts, cruise lines, casinos, corporate foodservice management, restaurants, universities, stadiums, and healthcare. The Company offers software solutions to the hospitality industry, including point-of-sale (POS), property management (PMS), inventory and procurement, payments, and related applications, to manage the entire guest journey. It is a developer and marketer of software-enabled solutions and services to the hospitality industry, including software solutions with third-party hardware and operating systems; subscriptions and maintenance; and professional services. Its POS solutions include InfoGenesis, IG Flex, IG Kiosk, IG KDS, IG OnDemand, IG Quick Pay, IG Smart Menu, IG PanOptic Kiosk, and IG Digital Menu Board. Its PMS solutions include Agilysys LMS, Agilysys Versa, Agilysys Stay, and others.
AGILYSYS, INC. 
