American Airlines : Dining and Retail Transformation Coming to Philadelphia Terminal B

Local Chefs Roll Out Upgraded Culinary Options, Beautiful Design and New Technology for American Airlines Customers

May 18, 2016 - Philadelphia International Airport, American Airlines and MarketPlace Philadelphia announced plans on May 18 for award-winning hospitality group OTG to add dining options and iPads in Terminal B, transforming the dining and retail experience from the ground up.

The companies will introduce chef-driven dining and more than one thousand iPads powered by OTG's customer experience platform flo®. Customers will be able to experience exciting new food options from some of Philadelphia's most celebrated chefs, an expansive food hall, gourmet markets and world-class retail shopping in an innovative airport experience.

'American is proud to offer our customers a taste of local flavors and the convenience of high-tech amenities at our Philadelphia hub,' said Cedric Rockamore, American's vice president - PHL Hub Operations. 'The transformation of Terminal B is the latest in our more than $3 billion
investment in improving the travel experience for our customers.'

Chef-Driven Dining with Unique Local Flavor: Eight new dining venues will provide travelers with an array of culinary choices. The new offerings will also include markets, cafes and exceptional food and beverage service in 15 gate areas. Menus at all price points will emphasize fresh, locally sourced ingredients and will highlight regional and local dining experiences including concepts from a number of celebrated Philadelphia-area chefs.

Trendsetting Design: Renowned architects and designers will transform Terminal B, one of five PHL terminals operated by American, into a world-class setting that combines comfort with beautiful, free flowing spaces. Customers can expect to see immediate improvements when temporary restaurant locations pop up to offer a taste of what's to come. The full experience is expected to be phased in over the next 18 to 24 months.

The terminal will be modernized with the introduction of 15 tech-driven gate lounges that allow guests to order food, drink and amenities from the comfort of their gate.

Leading Edge Technology: Upon completion of the planned project, travelers waiting for a flight will be able to access more than 1,000 iPads positioned throughout restaurants and gate
lounges. Featuring OTG's award-winning flo® tech, the iPads will allow guests to track their
flight, browse the web, play games and order food and amenities from intuitive visual menus,
all delivered directly to their seat. Customers will have access to more than 1,000 power ports
with the redesigned terminal seating.