• CharterWay Rental: a vehicle tailored to individual requirements and a made-to-measure time frame

  • CharterWay Service: services that can be individually combined

  • CharterWay ServiceLeasing: everything from a single source

  • CharterWay LogisticsPartnerProgram: a strategic partnership

Truck, van and trailer rental, services and servicing in combination with leasing, entire fleet contracts as part of the CharterWay LogisticsPartnerProgram - Mercedes-Benz CharterWay has been offering services and mobility from a single source in every aspect of procuring, servicing and managing commercial vehicles from Mercedes-Benz since 1992. CharterWay is a joint venture between Mercedes-Benz Bank and Mercedes-Benz Sales Germany. As the market leader in this segment in Germany, CharterWay administers more than 120,000 commercial vehicles.

CharterWay Rental: a vehicle tailored to individual requirements and a made-to-measure time frame

Where rental vehicles are concerned, CharterWay has a fleet of some 8000 trucks and trailers. The rental fleet covers the entire range of vans and trucks with the star, from the Citan urban delivery van to heavy-duty trucks. In addition to standard vehicles for long-distance haulage and short-radius distribution, there are also HGV instruction vehicles, waste disposal vehicles, snow clearing, construction site and VIP shuttle vehicles available.

Their vehicle technology and safety equipment is state-of-the-art in every case. The vehicles are available for short-term hire from upwards of only 24 hours, but also for several weeks or months, according to the customer's needs. They can be hired and collected from one of the 75 rental points in Germany, or the 57 European rental points beyond the German borders. If required, Mercedes-Benz CharterWay will also find a driver for the vehicle. The CharterWay Rent & Go (Miet und Fahr) package puts a truck with driver out to customers at any location in Germany - within 24 hours.

Nearly every truck in the CharterWay rental fleet is equipped with the FleetBoard telematics system. And with the Top Safety package, CharterWay ensures every truck in its rental fleet has the optimum safety equipment. The package includes the Emergency Brake and Lane Assistants, adaptive cruise control and the Electronic Stability Program. More than 2500 vehicles are already equipped with this package.

Renters benefit from the largest service network of all manufacturers, in Germany and across Europe. A comprehensive range of services, from breakdown assistance to tyre service and replacement, toll administration, mandatory inspections, road fund licensing and insurance, give renters total assurance.

CharterWay Service: services that can be individually combined

CharterWay Service offers services for trucks and vans that can be individually combined. Customers can take out a drivetrain guarantee for their truck, supplement it with a maintenance package or take out a follow-on warranty - entirely to suit their requirements. The complete service package even covers all repairs during the term of the rental agreement.

The comprehensive range of services from Mercedes-Benz CharterWay allows customers to take out the cover they want for their vehicles and to keep costs transparent, with the same fixed rate for the duration of the agreement.

CharterWay ServiceLeasing: everything from a single source

A truck or a van plus leasing and support services - thanks to the close links between vehicle manufacturer and bank, all services can be combined with a leasing agreement. A decision to go for the CharterWay ServiceLeasing complete solution gives customers the benefits of reduced administration, greater leeway where budgeting is concerned and frees them from the unpredictability of maintenance and repair costs.

Customers take delivery of a vehicle configured according to their specification and cover all requirements, from procurement to maintenance to return of the vehicle at a guaranteed residual value, with a single agreement and a fixed monthly payment instalment.

CharterWay LogisticsPartnerProgram: a strategic partnership

Rental of trucks, vans and trailers, services and servicing in combination with leasing - Mercedes-Benz CharterWay offers services and mobility from a single source in every aspect of procuring, servicing and managing commercial vehicles from Mercedes-Benz. Over 120,000 commercial vehicles are administered by CharterWay in Germany.

CharterWay's haulage commissioning model has been enhanced in time for transport logistic 2015, and takes account of the logistics industry's pressing demands for greater flexibility. The product has now been set up to be modular, allowing all customers to put together their own programs to suit their specific requirements. For this reason the old haulage commissioning model has also been given a new name: CharterWay LogisticsPartnerProgram. With the CharterWay LogisticsPartnerProgram, large logistics and haulage companies will be able to offer their subcontractor haulage companies even greater flexibility in the future. CharterWay and the logistics companies, in a form of strategic partnership, define certain vehicle models together with financing terms and rental products. Purchasing, finance, leasing, ServiceLeasing, long-term rental agreements that can be terminated ahead of plan and ordinary long-term rental agreements can all be considered. The customer is the transport company working for the large logistics or haulage company and can access the full range of services offered in the CharterWay LogisticsPartnerProgram.

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