For Immediate Publication / Broadcast / Telecast
IDBI Bank participates in the Town Hall Event at Madgaon, Goa
Organized by Banking Ombudsman, Maharashtra & Goa
Mumbai, April 17, 2013: In order to popularize the Banking Ombudsman Scheme 2006, formulated by Reserve Bank of India, a Town Hall Event was organized by the Office of the Banking Ombudsman, Maharashtra and Goa. The Event took place at Madgaon Cricket Stadium, Madgaon, Goa on April 5,
2013. On the occasion, normally the Banking Ombudsman selects a few banks to put up their stalls and display the product literature and other publicity materials based on their business and branch network.
About IDBI Bank
However, IDBI Bank was specially chosen to set up a stall in view of their quick resolution of customer complaints. Smt. Rose Mary Sebastian, Banking Ombudsman cut the red ribbon and inaugurated the stall in the presence of Shri Dipankar De, General Manager and Principal Nodal Officer, IDBI Bank. The stall was visited by a good number of customers including those of other banks. The Town Hall Event started with an inaugural address by Smt. Sebastian, Banking Ombudsman.
The event elicited good response from a large number of customers who put forth a number of suggestions to improve customer service in the banking industry.
IDBI Bank is the youngest, new generation, public sector universal bank that rides on a cutting edge core banking Information Technology platform. This enables the Bank to offer personalized banking and financial solutions to its clients through its 10 80 branches and 1 715 ATMs. The Bank had an aggregate balance sheet size of about Rs.2,75,000 crore and total business of about Rs.3,60,000 crore as on December 31, 2012. IDBI Bank's operations during the 9 month perio d ended December 31, 2012 resulted in a net profit of Rs. 1328 crore. The Bank 's operations during the last full financial year (2011-
12) had yielded a net profit of Rs.2032 crore.
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