A. O. Smith Corporation announced the appointment of Stephen Shafer as president and chief operating officer, effective March 18, 2024. In this role, Shafer will lead the company's global business units, including operations, engineering and IT. Shafer is an accomplished business leader with deep global experience in manufacturing and leading highly innovative businesses.

He joined 3M Company in 2010 and has held several positions with increasing levels of responsibility in multiple 3M business units in both the U.S. and China. Most recently, he served as president of the Automotive and Aerospace Solutions Division for 3M Company. Prior to 3M, Steve worked for McKinsey & Company and Ford Motor Company holding various roles focusing on manufacturing, supply chain and operational improvement.

Shafer earned his MBA from Harvard Business School and his Bachelor of Science degree in Industrial Engineering from Northwestern University. He resides in Minneapolis, MN and will be relocating to the Milwaukee area.