Comtech in partnership with the Arizona Department of Administrations (ADOA) announced the successful completion of a statewide transition to Comtech?s Next Generation 911 (NG911) services. Arizona?s new statewide NG911 infrastructure is designed to significantly enhance the ability of first responders and public safety answering points (?PSAPs?) to respond faster to emergencies and provide more comprehensive and reliable 911 services to Arizona residents. In less than two years, Comtech and the ADOA successfully migrated the state?s legacy 911 system to the new infrastructure.

The Arizona NG911 program modernizes the state?s emergency response capabilities and enhances the efficiency, effectiveness and reliability of 911 services, while enabling new capabilities such as geospatial location routing and improved redundancy, as well as the implementation of a new Emergency Service IP Network (ESiNET). The Arizona NG911 statewide transition involved upgrading and integrating a wide range of 911 technologies, including call handling, dispatch, mapping and database systems. It also required implementing new protocols and standards to ensure interoperability and compatibility with other systems and networks.