Fitch Ratings has affirmed online travel group eDreams ODIGEO S.A.'s (eDreams) Long Term Issuer Default Rating (IDR) at 'B' with a Stable Outlook.

The affirmation encapsulates eDreams' increased rating headroom as trading performance has recovered, driven by a rebound of air travel alongside rapid growth in prime subscribers. The latter signals good progress in the group's transition to a subscription-based model, which has been achieved with competitively priced air tickets and strong investment in acquisition costs that are at the same time constraining group profitability. We estimate that trading recovery should return eDreams' credit metrics in the financial year to March 2023 (FY23) to within the levels that are consistent with the rating.

Stable or decreasing churn rates of prime members resulting in improving profitability and financial leverage would signal a successful transition to a subscription model and could lead to positive rating action.

Key Rating Drivers

Recovering Profitability: We expect EBITDA margin to increase to close to 14% for FY23 from 9.6% in FY22 as a result of revenue recovering to pre-pandemic levels. Fitch-adjusted EBITDA includes cash inflow from the increase of prime subscriptions received but not yet recorded as revenue. Profitability remains subdued by high acquisition costs of new users, in particular as a result of the ongoing business- model transition focused on growing its prime members.

We see EBITDA margin trending towards pre-pandemic levels of up to 20% by FY25 once the number of prime members stabilises. This will however be subject to stabilising or decreasing churn in prime members and keeping discounts under control.

Macroeconomic Challenges Delay Deleveraging: We assume an inflationary and a higher interest-rate environment, with a resulting decrease in disposable income for discretionary activities, will affect spending on travel in FY24. Therefore, despite the continuing benefits on revenue growth from new prime subscriptions, more cautious consuer spending could affect product mix and weigh on the average revenue per booking, consequently slowing profitability growth. While eDreams has improved its rating headroom with a forecast EBITDA leverage below 6.0x at FYE23, we expect deleveraging to temporarily slow in FY24 as the economy cools.

Continuing Transitioning Strategy: eDreams has made significant progress in its business-model transition into the first subscription model for the travel industry with approximately 3.6 million prime members as of end-2QFY23, up from 1.7 million a year before. However, it remains to be seen if the group can limit the rate of churn on its enlarged and growing membership base.

While cross-selling opportunities from the subscription model will help increase income to fund subscriber discounts, our rating case projects more conservative sales growth relative to management's ambitious expected market-share gains and levels of repeat bookings from members.

Cash-Generative Business Model: eDreams operates an asset-light business model with a flexible cost base that has proved resilient during the pandemic, while, however, spending some EUR40 million-EUR50 million a year on capex, mainly for IT. The prime member business allows the group to receive cash upfront from subscriber fees but which are not yet reported as revenue. This partly mitigates the large swings in working capital in eDreams, which should over time lead to a stable positive free cash flow (FCF) margin, and contributes to a Fitch-forecast funds from operations (FFO) margin of close to 10% in FY23 and FY24.

Following EUR66 million FCF generated in FY22, which was aided by working-capital changes, we expect more modest FCF in FY23.

Strong Positioning in Competitive Market: The global online travel agent (OTA) market is characterised by low switching costs and intense competition from bigger and more diversified operators, metasearch sites and the direct channels of airlines and hotels, making industry players more vulnerable to higher customer acquisition costs and rates of churn. However, the highly-fragmented travel industry in Europe continues to favour the use of intermediators. The fully online model of eDreams with well-developed mobile channels and different web-based brands is a competitive advantage.

Leisure Recovery Ahead of Industry: eDreams' focus on leisure has been beneficial, as this part of the market has recovered much faster than business travel following the lifting of pandemic-related restrictions. We expect disruption in the wider travel industry to last until 2024 and 2025 for airline capacity and hotel occupancy, respectively, with international travelling lagging domestic trips. However, eDreams is well-positioned to benefit from the faster growth prospects in leisure, albeit due to the non-recurring pent-up demand of leisure customers.

Limited Booking Diversification: eDreams' business mix offers certain diversification between sources (customers, fees from stakeholders and payment providers etc) and products (flights, hotels, cars, insurance) but the group is mostly exposed to the flights market. It operates in 44 sourcing markets, although its top six regions account for 74% of revenue, led by southern Europe (France, Italy and Spain account for 46% of revenue). We expect the subscription model will enhance diversification, given discount incentives for repeat bookings for members in all categories.

Derivation Summary

eDreams lags the global leader Expedia Group, Inc. (BBB-/Stable) and Booking.com in scale and global market position. Despite sharing a similar EBITDA margin to eDreams (Expedia: 17.5% pre-pandemic), Expedia is significantly less leveraged (EBITDA leverage of 2.9x estimated for 2022) and benefits from ample liquidity as it adapts to post-pandemic travel-demand patterns. While eDreams' operations concentrate on the softening European market, Expedia is more geared towards the US, where domestic travel has rebounded more quickly.

Compared with hotel operators such as NH Hotel Group S.A. (B/Stable) or Sani/Ikos Group S.C.A.(B-/Negative), eDreams could over time offer more stable prospects based on its subscription model for bookings. However, hotels' business models are traditionally more profitable while the subscription model is yet to be fully proven.

Key Assumptions

Fitch's Key Assumptions Within Our Rating Case for the Issuer

Bookings from prime and non-prime members at 15.6 million for FY23, growing to 20.5 million in FY25 as prime members increase on average to 5.5 million from 3.7 million

Revenue per booking decreasing to EUR33.5 in FY24 from EUR36 in FY23 (FY22: EUR30) on weaker consumer spending in Europe before returning to EUR34 in FY24

Fixed costs at EUR85million-100 million to FY25

Variable costs decreasing to 72% of revenue in FY24 and 68% in FY25 from 80% in FY23 as a result of lower acquisition cost alongside a slowdown in new prime members

Capex of around EUR200 million in the next four years to reflect business-model transition

No acquisitions to FY25

On average, modest capital inflows excluding increase in prime deferred revenues to FY26

No dividend distribution

KEY RECOVERY RATING ASSUMPTIONS

eDreams would be considered a going concern in bankruptcy and that it would be reorganised rather than liquidated. We have assumed a 10% administrative claim in the recovery analysis

Fitch assumes a going-concern EBITDA of EUR64 million, which we believe should be sustainable post-restructuring

We assume a 5.0x distressed enterprise value (EV)/ EBITDA. The distressed multiple reflects a weaker competitive position than global leaders' and the disrupted industry in which eDreams operates (compared with regular software companies)

The abovementioned assumptions result in a distressed EV of about EUR320 million

Based on the payment waterfall we have assumed the group's EUR180 million revolving credit facility (RCF) to be fully drawn and ranking senior to its senior secured notes, together with eDreams' outstanding EUR3.75 million Instituto de Credito Oficial loan. Therefore, after deducting 10% for administrative claims, our waterfall analysis generates a ranked recovery for its senior secured debt in the 'RR5' band, indicating a 'B-' instrument rating, or one notch below the IDR. The waterfall analysis output percentage on current metrics and assumptions is 28% for the senior secured bond.

RATING SENSITIVITIES

Factors that could, individually or collectively, lead to positive rating action/upgrade:

Visibility on stabilisation in travel demand, successful resumption of bookings and signs of consolidation of the group's subscription model

Total debt / EBITDA below 4.5x

Positive FCF generation sustaining liquidity buffer

Factors that could, individually or collectively, lead to negative rating action/downgrade:

Incapability to deleverage with total debt / EBITDA above 6.5x

Increased volatility in profitability with FFO margin below 10% on a sustained basis

Liquidity deterioration as a result of delayed industry recovery leading to over-reliance on RCF or external liquidity requirements

Secular decline or deterioration in the OTA business model from a shift to direct bookings or failure to transition to the subscription model

Best/Worst Case Rating Scenario

International scale credit ratings of Non-Financial Corporate issuers have a best-case rating upgrade scenario (defined as the 99th percentile of rating transitions, measured in a positive direction) of three notches over a three-year rating horizon; and a worst-case rating downgrade scenario (defined as the 99th percentile of rating transitions, measured in a negative direction) of four notches over three years. The complete span of best- and worst-case scenario credit ratings for all rating categories ranges from 'AAA' to 'D'. Best- and worst-case scenario credit ratings are based on historical performance. For more information about the methodology used to determine sector-specific best- and worst-case scenario credit ratings, visit https://www.fitchratings.com/site/re/10111579.

Liquidity and Debt Structure

Limited but Improving Liquidity: As of 30 September 2022, eDreams had EUR41 million of reported cash and EUR125 million in an undrawn RCF. While this is adequate liquidity at a seasonally low point, we restrict 50% of year-end cash to reflect seasonal working-capital requirements.

Issuer Profile

eDreams is one of the world's largest online travel companies and one of the largest European e-commerce businesses (market share of 5% of european air market share). It provides access to over 690 airlines and 2.1 million hotel partners for 17 million customers across 44 markets every year.

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