On March 27, 2024, Financial Institutions, Inc. appointed Sandra L. Byers, Senior Vice President, Controller, as Principal Accounting Officer. Ms. Byers, age 56, was appointed Controller upon the previously announced retirement of Sonia M. Dumbleton, after serving as Deputy Controller since October 2, 2023. Prior to joining the Company as Assistant Controller in May 2021, Ms. Byers held consulting positions with Robert Half and Kei Advisors, LLC.

From 2016 to 2019, she served as Finance and Treasury Manager with global manufacturer Hardinge, Inc. Ms. Byers also spent 12 years in the banking industry, including with First Niagara Financial Group, HSBC Bank USA, Inc. and M&T Bank Corporation, where she began her career in 2000. Ms. Byers earned her Bachelor?s of Science in Accounting from The State University of New York at Buffalo.