The Hartford is bringing together its Operations and Technology, Data, Analytics & Cyber functions under Deepa Soni?s leadership to advance the company?s strategy and deliver exceptional value to customers and business partners. John Kinney, who joined The Hartford in 2003 and has led Claims and Operations since 2021, will leave the company effective April 5. With Kinney?s departure, Steve Deane, the company?s chief claims officer, now reports directly to Swift. Apart from Kinney?s departure, all changes are effective immediately.

Soni, who remains a direct report to Swift, joined The Hartford in 2019 after growing her career in the banking sector. Since assuming her current role in 2021, she has led the company?s technology transformation, including migration to cloud-based digital platforms, and increased use of automation/artificial intelligence and advanced data and analytics. Since joining the company in 2003, Kinney assumed roles of increasing responsibility and became an influential member of the enterprise leadership team.

In addition to spearheading the use of claims data to improve outcomes for claimants and employers, he was a powerful voice for inclusion across The Hartford and served as the executive sponsor of the company?s Black Insurance Professionals Network (BIPN) employee resource group since 2019.