ICF was recently awarded a new three-year, $25 million contract by Entergy Arkansas to implement the utility's energy efficiency and demand response program portfolios, as required by the Arkansas Public Service Commission. The contract was awarded in the fourth quarter of 2023.  ICF will bring their industry-leading energy expertise, cloud technology and advanced analytics to deliver turnkey services for Entergy Arkansas' residential and commercial energy efficiency and weatherization programs. These services include program management, marketing, customer support and engagement, call center support, rebate processing, training, data analytics and more. The services also include continuing to support the utility's smart thermostat program and piloting a new program for water heaters.

In addition, ICF will continue leveraging their proprietary cloud-based utility technology platform to provide Entergy Arkansas with a streamlined customer experience and real-time data on savings achieved. Services delivered will support Entergy Arkansas' home energy solutions, manufactured homes, multi-family homes, low-income, agricultural and smart direct load control programs.