National Bank of Umm Al Qaiwain selected Intellect Digital Engagement Platform (iDEP), a digital experience banking platform by Intellect Global Consumer Banking (iGCB) for its retail, SME and corporate clients. . NBQ is a public shareholding company incorporated in Umm Al Qaiwain.

The Bank which is on a high growth trajectory would leverage iDEP to achieve the following strategic objectives: Increase market share by acquiring customers digitally in 3 minutes. Improve asset book with fully digital, end-to-end lending for Retail & SME customers. Make use of readily available domain Microservice like real-time credit analysis, contextual cross-selling, customer 360, expense tracker, personal finance management and more.

Enabling customers to create contextual experiences themselves across any device or channel by adapting the readymade templates or building on top of the platform. Transform digital experience progressively with a fully composable platform. iDEP is a comprehensive platform built on eMACH.ai architecture that helps banks and financial service providers deliver seamless and personalised experiences to their customers and bank employees across all channels.

This microservices based platform with API-first design, supporting Open Banking standards consists of various domain services which are pre-configured with business rules, APIs and process flows. Banks and financial entities have the flexibility to select the domain services as per their requirement out of product catalogue and create signature experiences for their customers by using low code-no code platform.