R. R. Donnelley & Sons Company has officially announced the launch of PD360 by RRD, a composable customer data platform (CDP) that enables experience-minded marketers to avoid third-party data depreciation and pivot to the world of first-party data for highly accurate and personalized campaigns. Powered by Snowflake Data Cloud, a best-in-class cloud-based data platform, PD360 provides marketers instant data access to meet the demands of real-time, cross-channel customer interactions. Platform-agnostic and customizable by design, this CDP leverages a proven database model built on client requirements, which offers enhanced flexibility over legacy data models while preserving data granularity.

Considered a key point of differentiation for PD360 is the end-to-end cloud-native data management and 24/7 scalable support this platform receives from Precision Dialogue, a division of marketing insights and automation experts within RRD GO Creative and its Global Brand Solutions. A trusted services partner of choice by global brands, Precision Dialogue is also recognized for an expansive and adjacent suite of offerings, i.e., multichannel marketing and campaign operations, research and customer experience, as well as advanced analytics and business intelligence reporting. According to Kiran Shankar, President, RRD GO Creative, PD360?s future-ready environment affords brands flexibility to leverage secure data sharing capabilities alongside leading technologies to effectively: Automate the assembly of robust customer profiles; Centralize audience orchestration across multiple channels; Accelerate data delivery to a wide range of analytics and engagement tools.