The chairman of the Board of Directors of
Mr.
The TBL Board Chair dwelled briefly on the history of
He recalled that
He said the ownership structure of the bank is quite diverse. According to him, the major shareholders of the bank are
"Historical milestones and a variety of achievements characterise our journey. From humble beginnings marred by reputational issues, we have gained a lot of investors and stakeholders' confidence through our commitment to implement best practices in the way we do business. We have also launched many products along the way with a steady flow of innovation and continuous expansion through organic growth," he added.
Hayford also gave a brief overview of some of the key operational and financial accomplishments of
"In the area of technology, we have implemented cutting edge IT systems to cater for the growth of our operations. As our customer base expanded and our transactions grew, the legacy system we were using was stretched to its limit. We needed something that would provide flexibility and also enable us to improve operational efficiency and we found Oracle flexcube to be our best option. In 2005, we rolled out flexcube 6.0 and later upgraded it to flexcube 12.2 in 2014. This application offers us customer-centric core Banking functionalities and ensures a holistic view of all customers.
"We have also taken advantage of an enhanced information technology platform to introduce a range of e-banking products and services. These include Internet Banking, Mobile Banking and Automated Teller Machines (ATMs) deployed across the country helping us to decongest our branches. Customers can now access salary advances through an automated system using our Mobile Banking Application.
"In terms of financial performance, we have achieved monumental strides in growing our business by gaining significant market share and delivering mind-blowing levels of growth.
"Our assets base increased by 6548% from D174.5 million in 1997 to D11.6 billion by the end of
Total deposits grew by 5676% from D161 million in 1997 to over D9.3 billion by the end of
"
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