Smart Communications and IMImobile PLC announced they have signed a strategic partnership that will bring two-way message orchestration capabilities to Smart Communications customers. As a result of this new partnership, Smart Communications customers will be able to more effectively coordinate communications across multiple channels, including SMS, WhatsApp, and push notifications. Additionally, they will be assured that these communications and related customer data are kept safe and secure via imimobile’s enterprise grade monitoring and security. imimobile’s platform, imiconnect extends Smart Communications’ existing capabilities by providing the ability to orchestrate two-way consumer communications across multiple digital channels. Smart Communications’ enterprise clients will be able to engage with their customers in real time, to facilitate new customer onboarding, manage appointments, claims correspondence, and interactive self-service all over their preferred messaging channel. imiconnect automates and orchestrates customer interactions centrally while saving time and reducing costs for enterprises.