Nuance® Communications, Inc. and Epic announced that they are making the Nuance® Dragon® Ambient eXperience™ Express (DAX Express™) solution available to the Epic community. Building on the overall strategic collaboration between Microsoft, Nuance, and Epic, the integration of DAX Express into Epic workflows will act as a copilot for Dragon Medical users to further manage administrative workloads that lead to burnout, expand access to care for patients, and enhance healthcare outcomes with clinical documentation that writes itself™. DAX Express is a workflow-integrated, AI-powered clinical documentation application that is the first to combine Nuance's proven conversational and ambient AI with the newest and most capable AI model, GPT4, in the Azure OpenAI Service.

Providers that use DAX Express for Epic will be able to create draft clinical notes automatically and securely from the exam room or via a telehealth encounter for immediate clinical review and completion after each patient visit. Extending the proven Dragon Medical portfolio of solutions and building on the market-leading DAX ambient solution launched in 2020, DAX Express is the next milestone in Nuance's long-standing mission to reduce administrative burden and empower clinicians to spend more time taking care of patients and less time on paperwork. Powered by Microsoft Azure, DAX today is used by hundreds of healthcare organizations using the Epic electronic health record (EHR) and thousands of their physicians.

Clinicians who use DAX reported that it has helped them achieve a better work-life balance (79%), experience higher job satisfaction (67%), and reduce feelings of burnout and fatigue (70%). Additionally, 3 out of 4 physicians state that DAX improves documentation quality while patients say their physician is more personable and conversational (85%), more focused (80%), and spent less time on their computer during the patient encounter (82%). DAX also increases operational efficiency with reduced documentation time, increased throughput, and access to care.

Clinicians reported saving 7 minutes per encounter, adding 5 additional appointments on average per clinic day, and achieving a 40% increase in first-time approval of prior authorizations. DAX Express for Epic will be included for users of DAX and available as an addition to Dragon Medical One. Consistent with Nuance's longstanding commitment to data security and privacy, DAX Express is HIPAA-compliant and developed with an approach to help create AI products that are trustworthy and safe.

DAX Express for Epic will be available in private preview this Summer through the Fall.