Yet another sales success for Serviceware SE: A further company from the German stock index, DAX, will in future be relying on the Serviceware Financial software solution. With this product, Serviceware supports customers in the efficient design of IT planning processes and enables them to massively reduce IT operating and project costs. The current challenging economic environment is driving incremental demand for Serviceware Financial.

Serviceware is replacing a US competitor as the contracting partner for the new customer. The SaaS agreement has a term of at least three years. This means that a total of 18 DAX companies are now using software solutions from Serviceware.

This decision in favour of Serviceware once again demonstrates the outstanding performance of the Serviceware platform, especially in the major corporate customer segment. Serviceware succeeds with great momentum in positioning itself even more strongly than before in an international market as a group-independent and flexible provider and in seizing market opportunities. The strong demand for modules from the Serviceware ESM platform is also reflected in the orders on hand.

The order backlog, primarily made up of the residual values of current SaaS agreements and recognised in the balance sheet under contract liabilities, amounts to around EUR 49.6 million as at May 30, 2023. The Serviceware platform module Serviceware Financial supports the new customer in its IT planning processes and convinced, among other things, with numerous analysis tools for identifying cost drivers as well as a detailed flow-of-costs. With Serviceware Financial, the company has a flexible solution which can be adapted to specific requirements so that the company can consistently align its IT investments and services with its corporate goals.

The IT financial management sector is globally one of the fastest growing areas in the digital economy. Forecasts predict annual growth of around 20% until 2027.