PAYDAY 3 launched on Xbox Game Pass, on Xbox Series X|S, Playstation 5, Epic Games Store, Steam and GeForce NOW. During the first hours of the launch, PAYDAY 3 had a peak of concurrent players (CCU) across all platforms of more than 220,000, and 924,204 unique players (DAU). Starbreeze Nebula currently has 2,483,004 registered users.

As player numbers peaked, matchmaking servers and game servers were unable to scale sufficiently to meet demand, which meant the game was inaccessible from around 21.45 CEST. Starbreeze, together with partners and matchmaking and server vendors have worked throughout the night to identify the root cause and restore full functionality across all online services. Several fixes and patches to server infrastructure have been rolled out during the night, but matchmaking services are still not currently working as intended.